Preventing Automatic Client Owner Assignment

You can turn off automatic client owner assignment by the Commvault Communication Service (CVD). When users activate Edge Monitor, they are assigned as client owners.


  1. From the navigation pane, go to Manage > Companies.

    The Companies page appears.

  2. Click the company that you want to configure automatic laptop owner assignment for.

    The company page appears.

  3. In the General section, move the Assign laptop owners automatically toggle key to the right.

    The Automatic laptop ownership assignment dialog box appears.

  4. Select All users of the laptop's local user groups and enter any random string that is not a local user group name.


The new owner assignment setting takes effect when the CVD service restarts or after 24 hours.