Restoring Files from Block-Level Backups

You can browse and select the files and folders to restore from a backup copy on disk media or from a snapshot copy. Perform file-level restores when restoring a portion of files or folders on the volume.

As the underlying volumes are backed up as blocks at the time of block-level backups, the blocks that correspond to the selected data are automatically recalled to the staging folder and the files are restored to the specified destination. File-level restores use a pseudo-mount disk that represents a point-in-time image of the backed up data.

About This Task

When you perform file-level restores from a backup copy, aside from the restore job, multiple block recoveries are submitted to the Job Controller as one job called Persistent Recovery job. The default timeout for a persistent recovery job is 24 hours.


  1. From the navigation pane, go to Protect > File servers.

    The Overview page appears.

  2. Go to the File servers tab, and then click the file server.

    The file server page appears.

  3. In the Action column for the subclient you backed up, click the action button action_button, and then click Restore.

    The Select restore type page appears.

  4. Click File level restore.

    The Backup Content page appears.

  5. Choose the content that you want to restore.

    • To restore the contents of the entire subclient, select the check box next to Name.

    • To restore particular files, expand the folder and then select the files.To restore particular files, expand the folder and then select the files.


    To be successful, the browse operation must be performed at the subclient level.

  6. Click Restore.

    The Restore options dialog box appears.

  7. From the Destination list, choose the destination computer for the restore.

  8. Choose the restore location.

    • To restore to the original backup location, select the Restore to original folder check box.

    • To restore to a new location, clear the Restore to original folder check box and then in the Destination Path box, type the full path to the destination folder.

      For AIX and Linux file servers, to restore to an NFS export path that is currently not mounted, enter path in the formatfile_server_name:/export_path.

  9. Optional: If the destination client does not have access to the UNC path provided in the Destination Path box, then enable the Impersonate user slider, and then enter the user name and password required to access the UNC path.

  10. To overwrite the existing data, select the Unconditionally overwrite if it already exists check box.

  11. Optional: To receive an Email when the restore operation completes, select the When the job completes, notify me via email check box.

  12. Click Submit.