Platforms Supported for IntelliSnap Backups

The following table lists the platforms supported for IntelliSnap backup.

Install the latest updates on all platforms.

• *All disks should support snap and must be available on the client computer where the IntelliSnap job initiates.

• Mount, backup copy, and backup operations are supported using proxy GPFS cluster only; this is due to GPFS's limitation which does not allow NSD clone mount on the same GPFS cluster.

• Set the path to the GPFS binaries in the PATH environment variable for the root user. You can either modify the root user's .profile file and add the following line, or execute the command every time before you start the Commvault services.

  export PATH=$PATH:/usr/lpp/mmfs/bin

• If you want to use a Logical Domain (LDOM) with the IntelliSnap feature, the disk that is presented to the LDOM cannot be in a ZFS ZPool on the LDOM host.

• ** To enable Linux support, disable automatic activation of volumes. Having automatic activation of volumes interferes with HotAdd operations during backup and recovery. For more information, see Best Practices - IntelliSnap for UNIX File System.

• *** For IntelliSnap operations:

  • Solaris 11.2 supports zpool 35 only.

  • For Solaris zoned systems, if you want to run snapshot backup operations for raw devices on non-global client computers, then map both the character device and the block device to the local zone client computer.
    If your Solaris release is 11.1 or earlier, first, run the zonecfg command on the global zone computer, and then reboot the local zone computer. The zonecfg settings take effect only after the local zone computer rebooted.
    If your Solaris release is 11.2 or more recent, first, on the global zone computer, map the block device and its corresponding character device to the local zone computer.

  • Configure a proxy computer.

  • The proxy computer must have the same operating system and the same zpool version of the source computer.

  • A zpool of the same name must not exist on the proxy computer.

  • For the backup copy, the proxy computer must be a Solaris global zone and either a stand-alone Solaris machine or an Oracle VM for Sparc (AKA LDOM) with connectivity to the array (FC or iSCSI).

  • Run restore operations from the proxy computer.

  • Revert operations are not supported.

  • For kernel zone operations, device configuration using either the match property or the storage property normal device name format is supported. Storage URI luname format is also supported for device configuration. Cluster device names using /dev/did format are not supported.

  • IntelliSnap for clustered disks in a kernel zone is not supported.

  • When a zpool is created on clustered disks, the kernel zone must send the original disk name to the global zone.

• Linux operating systems, IntelliSnap for UNIX is supported on x86, x64 or compatible processors.

Note that this list does not provide a comprehensive list of supported platforms for each agent. See System Requirements for information on the platforms supported by the individual Agents.