The Worldwide level SLA Trend Report provides information for all CommCells in your environment, while the CommCell level Storage Resources Summary Report provides information for a single CommCell.
Worldwide: CommCell Details
This table displays the SLA percentage for each CommCell environment in each of the last 12 months.
|
Column |
Description |
|---|---|
|
CommCell Name |
Name of the CommCell. |
|
Latest SLA (%) |
The percentage of difference between SLA in the last two months displayed in the report. |
|
Month |
A column for each of the last 12 months is displayed. Inside the column is the percentage of clients that met SLA on the last day of the month. For the current month, it's the SLA percentage for the current day. |
CommCell Group: CommCell Details
This table displays the SLA percentage for each CommCell environment in the CommCell Group in each of the last 12 months.
|
Column |
Description |
|---|---|
|
CommCell Name |
Name of the CommCell. |
|
Latest SLA (%) |
The percentage of difference between SLA in the last two months displayed in the report. |
|
Month |
A column for each of the last 12 months is displayed. Inside the column is the percentage of clients that met SLA on the last day of the month. For the current month, it's the SLA percentage for the current day. |
CommCell: SLA
These charts and tables display trending information related to the SLA percentage that appears on the CommCell Dashboard.
Last 12 Months SLA Trend
This chart displays the SLA percentage for the CommCell environment in each of the last 12 months. This picture is an example of the Last 12 Months SLA Trend chart:
Last 12 Months SLA Trend
This table displays the SLA percentage for the CommCell environment in each of the last 12 months.
|
Column |
Description |
|---|---|
|
Latest SLA (%) |
The percentage of difference between SLA in the last two months displayed in the report. |
|
Month |
A column for each of the last 12 months is displayed. Inside the column is the percentage of clients that met SLA on the last day of the month. For the current month, it's the SLA percentage for the current day. |
Details for Clients Missed SLA
This table displays CommCell details related to the SLA percentage displayed on the CommCell Dashboard.
|
Column |
Description |
|---|---|
|
Client |
Name of the client computer in the CommCell. |
|
Agent |
Type of agent. |
|
Instance |
Name of the instance where the job ran. |
|
Backup Set |
Name of the backup set where the job ran. |
|
Subclient |
Name of the subclient where the job ran. |
|
Reason |
Reason for the last job failure, such as No Job Within SLA Period, or No Schedule. |
|
Last Job ID |
Identifier for the last job that ran on the subclient. |
|
Last Job Start |
Time when the last job started on the subclient. |
|
Last Job Status |
Status of the last job that ran on the subclient, such as Completed or Failed. |
|
Client Owners |
User that has ownership rights for the client. |
|
Client Groups |
Client groups that the client belongs to. |
|
Met SLA (%) |
The percentage of O365 client that met SLA. |
|
SLA Days |
Number of days the CommCell is configured to calculate the SLA percentage. |