Uploading Files to a New Folder

You can create a new folder in your computer and upload some files in it. This requires you to be in the live browse mode, which allows you to see all the files and folders (both backup and non-backup data) that reside in your computer.

Before You Begin

Verify that the user account is assigned to the client computer. For more information on assigning the user account to the client computer, see Assigning a User Account to the Client Computer from the Command Center.

If a user account is not assigned to the client computer, the upload operation fails and prompts an error message with a link to assign the computer user account.

Procedure

  1. From the navigation pane, go to Protect > Laptops.

    The Laptops page appears.

  2. Click RESTORE for the computer where you plan to upload the files.

    Alternatively, you can click SETTINGS for the computer where you plan to upload the files, and then click Restore.

  3. On the Restore files page, click Show latest backups and then select Show live machine data.

  4. Navigate to the folder where the files should be uploaded, and then click Create folder.

    The Create folder dialog box appears.

  5. From the Create Folder dialog box, specify a folder name and then click Create folder.

  6. Access the new folder and then click Upload.

    Tip

    You can also upload files by dragging and dropping them from your desktop to the Restore files page.

  7. Select the files that you want to upload from your computer.

    The files that you upload are visible immediately from the new folder that you created. If you select the Show latest backups option in the Restore Files page, then you will see neither the uploaded files nor the new folder until the next client backup takes place.

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