To help troubleshoot and identify performance issues, use the Diagnostic SQL Server Configuration Monitor workflow to collect configuration information about the SQL Server, its databases, and the CommServe server.
Procedure
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Execute the Diagnostic SQL Server Configuration Monitor workflow.
The Diagnostic SQL Server Configuration Monitor Options dialog box appears.
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To use security issues that harden sites, select the Allow usage of xp_cmdshell check box.
Note
The workflow uses xp_cmdshell for one time use to collect better information and then disables it.
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To send the diagnostic information to the CommCell administrator, select the Immediate Email Upload check box.
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To send the diagnostic information to a user other than the CommCell administrator, select the Immediate Email Upload check box, and then in the TO Email Address box, type the email address.
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Click OK.