Exchange Mailbox Agent

The Exchange Mailbox Agent is a comprehensive solution that incorporates separate archiving and cleanup operations. You can archive mailbox messages to secondary storage. Administrators and end users can easily and quickly retrieve archived messages.

For the User Mailbox, cleanup operations create stubs on the production storage. The stubs point to the messages that were moved as part of the archiving and cleanup operations.

For the Journal Mailbox, cleanup jobs operations delete the contents of the journal mailbox from the Exchange server.

For the ContentStore Mailbox, cleanup operations delete the messages from the mailbox on the ContentStore Mailbox Server (SMTP).

Benefits

  • Flexible server environment using one agent

    You can use an on-premises or hosted server environment, or both, using a single agent.

  • Improved throughput for Office 365 with Exchange

    For Office 365 with Exchange environments, the Exchange Mailbox Agent uses Exchange Web Services (EWS) for archiving messages, which provides better throughput.

  • Easy configuration

    All data is associated with one Exchange Mailbox client, which makes it simple to scale your data protection system horizontally. As your business needs change, you can add or remove physical clients at any time without any disruption.

  • User-level control

    With the Exchange Mailbox Agent, content is managed at the user level, rather than at the subclient level. Users are contained within a single subclient where you can assign discrete Exchange policies at the user, database, and user group levels. Using a single subclient eliminates the need to manage load balancing across multiple subclients.

  • Indexed data

    Because metadata (From, To, Subject, receive time, size, and so on) is indexed, you can perform data retrieval quickly.

  • Multistreaming

    Multistreaming means that archiving, cleanup, and restore jobs can be run in parallel and this increases throughput. In addition, each job type can run in multiple streams.

  • Previews without content indexing

    Previews of messages are available for compliance searches and end-user searches whether or not you configure content indexing.

Key Features

The Exchange Mailbox application offers a broad set of features that provide administrators with more granular control over mailbox data protection.

Key Features

Support

Auto discovery: All mailbox types, User(Primary & Archive), Shared, Linked, Room & Equipment

Supported

Auto Discover: All Users, AD groups & Mailbox Discovery

Supported

Data archiving (backup)

Supported

Data Cleanup (Stubbing, Deletion, Source Pruning)

Supported

Restore Emails, Calendars, Contacts, Tasks, Notes, Journals, as well as restoring entire mailbox to same mailbox, different mailbox, PST & Disk (MSG file)

Supported

Restore data from deleted mailboxes

Supported

Deleted item retention

Supported

Compliance and litigation requirements:Protect mailboxes that are placed In-Place Hold and Litigation Hold

Supported

Content Indexing

Supported

Mailbox-level Policies ( Archive, Cleanup, Retention, Content Indexing)

Supported

Multiple Service accounts to overcome Exchange throttling

Supported

Multiple Mailbox & Content Indexing access nodes for load balancing & High availability

Supported

Multistreamed archive, cleanup & Content Indexing jobs

Supported

Compliance Search to search across all mailboxes

Supported

On Demand Preview (Not required to save preview)

Supported

End User Access (WebConsole & Outlook Add in ContentStore)

Supported

GDPR Compliance Solution

Supported

Erase Data

Supported

Microsoft Teams

Support

Deleted item retention

Supported

Mailbox (Conversations & Calendar items)

Supported

Sharepoint (Files, Notes)

Supported

Exchange Journal Mailbox

Support

Envelope Journaling (Capture all metadata, such as BCC, point in time distribution list membership, journal report information)

Supported

Data archiving (Journal messages backup)

Supported

Data Cleanup (Journal messages deletion)

Supported

Restore Journal Emails to same mailbox, different mailbox, PST & Disk (MSG file)

Supported

Multiple Content Indexing access nodes for load balancing & High availability

Supported

Content Indexing

Supported

Multistreamed Content Indexing jobs

Supported

Compliance Search to search across all Journal Messages

Supported

On Demand Preview (Not required to save preview)

Supported

End User Access ( End User Search & Outlook Add in ContentStore)

Supported

GDPR Compliance Solution

Supported

Erase Data

Supported

Exchange ContentStore Mailbox

Support

Scalable architecture, supports multiple SMTP servers for load balancing and high availability.

Supported

Archive journal emails from on premise email platforms, such as Exchange Server, Lotus Domino.

Supported

Archive journal emails sent over SMTP from cloud-based email services, such as Office 365 and Google Mail.

Supported

Envelope Journaling (Capture all metadata, such as BCC, point in time distribution list membership, journal report information)

Supported

Non-Envelope Journaling

Supported

Data archiving (Journal messages backup)

Supported

Data Cleanup (Journal messages deletion)

Supported

Restore Journal Emails to PST & Disk (EML file)

Supported

Multiple Content Indexing access nodes for load balancing & High availability

Supported

Content Indexing

Supported

Multistreamed Content Indexing jobs

Supported

Compliance Search to search across all Journal Messages

Supported

On Demand Preview (Not required to save preview)

Supported

End User Access (End User Search & Outlook Add in ContentStore)

Supported

Single SMTP contact avoids duplicate Journaled messages in any messaging environments (On premises /Online / Hybrid).

Supported

GDPR Compliance Solution

Supported

Erase Data

Supported

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