If a platform release is already installed and a maintenance release is made available after the platform release, you can download the maintenance release on the CommServe computer and use the CommCell Console to install hotfixes on your clients.
Note
To retain platform release media in the remote cache, and to support the downloading/syncing/pushing of maintenance releases, you must add the bDoNotPurgeOldFR additional setting to the CommServe computer. For more information, see Retaining Platform Release Media in the Remote Cache.
Before You Begin
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Download the maintenance release by selecting one of the following scenarios that applies to your CommCell environment.
Note
If you need to download cumulative hotfixes, use the "CommServe computer does not have Internet connectivity" steps, below.
CommServe computer has internet connectivity
You must download the maintenance release using the CommCell Console.
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On the Tools tab in the CommCell Console ribbon, click Add/Remove Software > Download Software.
The Download and Sync Cache Options dialog box appears.
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To download the latest maintenance release for the feature release that is currently installed on the CommServe computer, select Latest Fixes for Current Release.
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To download a specific maintenance release, from the Maintenance Release list, select the desired maintenance release version.
Note
The Feature Release and Maintenance Release lists do not include versions that are older than the ones currently installed on the CommServe computer.
The Maintenance Release list also includes intermediate versions that may contain updates for specific use cases. These versions are not released on Commvault Store. You must download these versions only when advised by Customer Support.
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Click OK.
For complete instructions, see Downloading Software Using the CommCell Console.
CommServe computer does not have internet connectivity
You must download the maintenance release from the Cloud Services website and then copy the package to the CommServe cache.
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Go to the Commvault Store on the Cloud Services website.
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From the navigation pane on the left, click Media Kits and download the maintenance release that you need. To locate all the available maintenance releases, type hotfix in the search bar.
For more information about downloading software from the cloud, see Downloading Installation Media.
Note
Download the package to a dedicated folder. The package for Windows clients is an .exe file, and for UNIX is a .tar file. Do not extract the package contents.
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After the download, copy the hotfixes to the CommServe cache by performing the following steps:
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From the CommCell Console ribbon, click the Tools tab, and then click Add/Remove Software > Copy Software.
The Copy Software Options dialog box appears.
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On the General tab, in the Copy Software From Location box, specify the path of the folder where you saved the .exe or .tar file.
Note
If the package is on a network share, use the Impersonate User option to specify a user account with sufficient permissions to access the share.
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Click OK.
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If the existing CommServe environment is a configured Microsoft Failover Cluster, stop the following Commvault application pools hosted on the Internet Information Services (IIS) Manager of all passive nodes of the Microsoft cluster environment before starting the update or upgrade process:
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ConsoleAppDotNetCore
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ConsolesAppPool
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WebSearchProxyApplicationPool
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Procedure
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From the CommCell Console ribbon, on the Tools tab, click Add/Remove Software > Upgrade Software.
If you want to install the maintenance release on a CommServe computer configured in a cluster environment, right-click the CommServe node and then click All Tasks > Add/Remove Software > Upgrade Software.
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In the Upgrade Software dialog box, expand Client Computers, and then select the clients on which you want to install the hotfixes.
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Select Install Maintenance Release Only.
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Click OK.
You can track the progress of the job from the Job Controller window.
Note
During a maintenance release installation, services are stopped and the CommCell Console is closed on affected machines. After installation, services may be cycled.
Results
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Hotfixes are installed on the selected clients.
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If you selected the options to install Windows OS updates and MS SQL Server updates when you install Commvault platform release or maintenance release updates, then these updates are installed on the select clients. To see the updates that are installed, see "Results" in Installing a Platform Release Remotely Using the CommCell Console.