MediaAgent: System Requirements

Verify that your environment meets the system requirements for the MediaAgent.

Operating System

Important

Use the most recent version of the operating system that is listed. The Commvault software fully supports the most recent version of an operating system, until the vendor ends support. More recent versions of the Commvault software might not install on operating systems that are not supported by the vendor anymore. For information about the support lifecycle of an operating system, contact the vendor.

AIX

Data protection on Logical Partitioning (LPAR) and Workload Partitioning (WPAR) is supported.

Operating system

Processor architecture

AIX 7.2 64-bit

PowerPC (including IBM System p)

AIX 7.1 64-bit

PowerPC (including IBM System p)

AIX 6.1 64-bit

PowerPC (including IBM System p)

HP-UX

Operating system

Processor architecture

HP-UX 11i v3 (11.31) 64-bit

Itanium

HP-UX 11i v2 (11.23) 64-bit

Itanium

Linux

Operating system

Processor architecture

AlmaLinux 8.x with glibc 2.28.x *

  • x86
  • x64

Amazon Linux 2023 AMI (all major/minor versions)

  • 64-bit (x86)
  • 64-bit (Arm)
Amazon Linux 2 AMI (HVM) - Kernel 5.10, SSD Volume Type
  • 64-bit (x86)
  • 64-bit (Arm)

Debian 12.x with glibc 2.36

x64

OpenSuSE 13.2 with glibc 2.19 *

x64

Oracle Linux 8.x with glibc 2.28.x

x64

Oracle Linux 7.x with glibc 2.17.x or a more recent version

  • x86
  • x64
  • Compatible processors
Red Hat Enterprise Linux 9.x with glibc 2.34.x

x64

Red Hat Enterprise Linux 8.x with glibc 2.28.x

x64

CentOS 8.x Linux with glibc 2.28.x *

x64

Red Hat Enterprise Linux/CentOS 7.x with glibc 2.17.x or a more recent version

  • x86
  • x64
  • PowerPC
  • ARM64
  • Compatible processors
Rocky Linux 9.x with glibc 2.34.x

x64

Rocky Linux 8.x with glibc 2.28.x

x64

SuSE Linux Enterprise Server 15 SP5 with glibc 2.31.x

x64

SuSE Linux 12 (Initial Release/SP1/SP2/SP3/SP4/SP5) with glibc 3.x Deduplication stores are not supported on PowerPC (little endian).
  • x86
  • x64
  • PowerPC
  • Compatible processors
SuSE Linux 12 (Initial Release/SP1/SP2/SP3/SP4/SP5) with glibc 2.x Deduplication stores are not supported on PowerPC (little endian).
  • x86
  • x64
  • PowerPC
  • Compatible processors

SuSE Linux Enterprise Server 15 SP3 with glibc 2.31.x

x64

SuSE Linux Enterprise Server 15 with glibc 2.26.x

x64

Ubuntu 22.04 LTS with glibc 2.35.x x64
Ubuntu 20.04 LTS - x86 - x64 - ARM64 - Compatible processors
Ubuntu 19.04
  • x86
  • x64
  • ARM64
  • Compatible processors
Ubuntu 18.04 LTS
  • x86
  • x64
  • ARM64
  • Compatible processors
Ubuntu 16.04 LTS *
  • AMD64
  • Intel 64
  • Compatible processors
Ubuntu 14.04 LTS *
  • Intel Pentium
  • Itanium
  • x64
  • Compatible processors

Solaris

Operating system

Processor architecture

Solaris 11.x

Ultra5 station or more recent

Dual processors recommended.

Solaris 11.x

x64

Solaris 10 Update 6 or equivalent

sol-10-encrypt-GA-iso.zip package is required on Solaris 10.

  • x64
  • UltraSPARC-II or more recent recommended: Dual processors recommended

Windows

Operating system

Processor architecture

Microsoft Windows Server 2022 Core Editions

x64

Microsoft Windows Server 2022 Standard Editions

x64

Microsoft Windows Server 2022 Datacenter Editions

x64

Microsoft Windows Server 2019 Editions

All Windows-compatible processors are supported

Microsoft Windows Server 2019 Core Editions

All Windows-compatible processors are supported

Microsoft Windows Server 2012 R2 Editions

For more information, see Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8.x.

All Windows-compatible processors are supported

Microsoft Windows Server 2012 Editions

For more information, see Considerations for Microsoft Windows Server 2012, 2012 R2, and Windows 8.x.

All Windows-compatible processors are supported

Microsoft Windows Client 10 Editions

Tape libraries/drives are not supported.

All Windows-compatible processors are supported

Microsoft Windows Server 2016 Editions

For more information, see Considerations for Microsoft Windows Server 2016.

All Windows-compatible processors are supported

Microsoft Windows 11 Pro

Tape libraries/drives are not supported.

x64

Note:

* Tape is not supported because the Operating System is not Long Term Supportable (LTS).

Hardware

Component

Space required

Software

20 GB on the operating system drive

This space is used for temporary files copied during the installation or upgrade of the MediaAgent software.

MediaAgent software and log file growth

10 GB

  • For optimal performance—which is particularly important in the following cases—use a solid-state drive (SSD) technology for the local index cache disk:

  • NAS filers running NDMP backups

  • Backing up large file servers
  • Any situation where performance is critical
  • For hardware requirements for the index cache, see Indexing: Planning.
  • Recommended hardware requirements for MediaAgents is explained in the following pages, based on the deduplication mode required for your environment:

  • Hardware Specifications for Deduplication Mode

  • Hardware Specifications for Non-Deduplication Mode

Software That Is Automatically Installed

File System Agent

If not already installed, the Windows File System Agent or Linux File System Agent is installed. For more information, see the following:

Note

On Windows computers, to successfully restore NAS data and Domino emails on the web, install a 32-bit file system proxy instance on a 64-bit computer.

Microsoft Visual C++ Redistributable 2017

Starting with Service Pack 18, Microsoft Visual C++ Redistributable 2017 (vcredist2017.exe) is automatically installed.

If a computer does not have the most recent Windows updates, the installation of Microsoft Visual C++ Redistributable 2017 will fail in installing Universal C Runtime. The following Windows updates must be installed to prevent the installation failure. The updates are not required on the most recent Windows operating system versions, such as Microsoft Windows 10 and Microsoft Windows Server 2016, because these versions have the Universal C Runtime already installed.

  • KB2919355
  • KB2939087
  • KB2975061
  • KB2999226

.NET Framework

.NET Framework 4.6.2 is automatically installed. Note that .NET Framework 4.6.2 can co-exist with other versions of this software.

Cloud Server

The MediaAgent can be installed on a virtual server in a cloud, such as Virtual Server in Amazon EC2. After the installation, verify that the remote clients can access this MediaAgent.

Tape Hardware

For information about tape hardware/driver support, see Tape Storage Matrix.

DISCLAIMER

Certain third-party software and service releases (together, "Releases") may not be supported by Commvault. You are solely responsible for ensuring Commvault’s products and services are compatible with any such Releases.

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