Performing an Interactive Bare Metal Recovery Using 1-Touch for Windows

Follow the steps given below to restore the client computer to a similar computer or another computer that has the same hardware and disk configuration as that of the backed up computer.

Before You Begin

Ensure that the API restriction is not enabled on the user group to which the user performing the 1-Touch Recovery operation belongs. For more information on managing access to specific applications for users and user groups, see Restricting Access to Commvault Applications

Procedure

1. Use the 1-Touch Live CD to boot the client computer.

2. Optional: In the Language Selection Dialog dialog box, select a language from the list. To use the same language for the keyboard, click Use default keyboard for the selected language check box and click OK.

   The 1-Touch Recovery Wizard appears.

   

3. On the WinPE computer notification area, click on the clock and date settings. If you select a time from the Date Time Setting drop down list, click Update and then click Done.

   

4. On the Welcome page, a warning message appears that says that the response files are not found. Click Cancel to start the interactive restore, and then click Next.

   Make sure that you are installing the latest ISO updates by verifying the Binary version area for the latest service pack.

   

5. On the Detected Disk Devices page, do the following:

   1. Click Yes, all disk drives have been detected.

      If you do not see the required drivers, add the drivers to the downloaded ISO.

      For more information on adding drivers, see Adding Drivers to Windows Driver Manager and Adding Windows Drivers for NIC and Mass Storage Devices.

   2. Click Next.

   

6. On the Commserve Connectivity and Network Settings page, make the following selections:

   1. Select This computer will connect to Commserve or Gateway if your computer is configured to connect to CommServe directly or through a gateway.

   2. Select Commserve will connect to this computer on port if your firewall rules allow CommServe to connect to your computer through a port.

   3. Enter the CommServe Username and the CommServe Password that have the appropriate permissions.

   4. From the Connection list, select the network connection.

   5. Select the network configuration.

      If you have selected the Static network configuration, then enter the IP address, Subnet mask, Default gateway, and Preferred DNS.

   6. Click Next.

   

7. On the Computer Configuration page, make the following selections:

   1. From the Select computer list, select the required system state backup client.

   2. If your have assigned permissions at the client group level, from the Associate to Client Groups list, select the appropriate client group.

   3. Select the Destination computer.

   4. If you have selected This computer will be a clone of the selected computer, then enter the Hostname.

   5. To add the destination or the cloned computer to a domain based on your requirement, enter the domain Username and Password.

   6. Click Next.

   

8. On the Restore Options page, review the restore options, and then click Next.

   Note

   You can select a different MediaAgent computer than the one used to perform system state backups. Select the Use MediaAgent check box and select a MediaAgent from the MediaAgent list.
   Make sure that the Allow restore jobs to use alternative MediaAgent and Drive Pool to access required media parameter in the Control Panel is set to a value of 1. For more information on how to set the parameter, see Media Management Configuration: Resource Manager..

   

9. On the next page of Restore Options, review the restore options as follows:

   1. To restore Active Directory (AD) using 1-Touch Recovery, in the System State section, select Non-Authoritative from the Restore Option for SYSVOL drop-down box. However, AD recovery is not supported using minisetup (sysprep) or with clone option.

   2. Select the Disk Mapping option based on the layout of your source and destination computers.

   3. Multiple users can recover the data from your computer using 1-Touch Recovery. In the Select Account box, select an account that is part of the administrators group to restore Windows Mini-Setup (SysPrep) components after 1-Touch recovery.

      Important

      If you rename the administrator account on the source computer, then, after a 1-Touch Recovery operation that contains the Mini-Setup (SysPrep) components, the user account on the destination computer is automatically renamed to the original name. After restarting the computer, you can log on to the destination computer using the same credentials that you used on the source computer for the renamed account.

   4. To add the destination or the cloned computer to a domain based on your requirement, select the Domain Credentials check box, and then enter the domain credentials.

      • To restore a Drive X from the source computer, select Dissimilar Disk Mapping to exclude the drive from the 1-Touch Recovery operation, else restore the Drive X with a different drive letter. After the recovery operation is complete, you can change the drive letter back to X.

   5. Click Next.

      

10. On the Excluded Folders for Restore page, click Next.

    • If you want to exclude any folder or driver from the full system restore, enter the path of the folder or driver and click Add. For example, to filter folder2 from the test folder in drive C, type C:\test\folder2.

    • To exclude a complete volume, type the name of the volume. For example, to exclude the entire volume D, type D:\ and click Add.

    • Exclude mount points during restore as mount points are not restored correctly during 1-Touch Recovery.

      

11. If you had selected Similar Disk Mapping on the Restore Options page, then the Disk Layout page appears.

    Select the disk layout, and then click Next.

    

12. In the TCP/IPProperties dialog box, review the Client Internet Protocol (TCP/IP) Properties, and click OK.

    

    Important

    The Customize the Disks page appears only if you had selected Dissimilar Disk Mapping. If not, the 1-Touch restore confirmation dialog box appears.

13. On the Customize the Disks page, you must customize the disk layout of the destination computer.

    • The Source Disk Layout is the disk layout of the client computer at the time of the backup.

    • The Destination Disk Layout is the disk layout of the target computer.

    Steps to customize the disks

    1. Before creating disk partitions on the destination disk, you must initialize the disk. Right-click any disk in the Destination Disk Layout and select one of the following options:

       • Initialize as MBR Basic Disk

       • Initialize as MBR Dynamic Disk

       • Initialize as GPT Basic Disk

       • Initialize as GPT Dynamic Disk

    2. Click Yes.

    3. Repeat steps 1 and 2 for the required disks in the Destination Disk Layout. Once all the required disks are initialized, you can map the volumes from the source disk to the destination disks.

    4. Right-click a volume in the Source Disk Layout and select Map.

    5. In the Customize the Volumes dialog box, select a disk from the Available Disk List. The volume selected in the previous step will be created on the selected disk.

    6. Repeat steps 4 and 5 for all the volumes from the Source Disk Layout, which you want to create in the Target computer.

    7. Click Done.

       

14. In the 1-Touch restore confirmation dialog box, click Yes.

    The full system restore starts.

    

    

15. On the Restore Summary page, click OK on the success dialog box after the restore completes.

    

16. Remove the Live CD and click OK to restart the computer.

17. Log on to the computer using the local administrator account.