To see all KB articles about Salesforce test connections, go to Salesforce test connection KB articles.
Test Connection Operation Errors
|
Error message |
Where to fix the error |
KB article |
|---|---|---|
|
Failed to send request |
Commvault software |
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Login failed for Rest services! |
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Test Connection or Backup Operation Fails with a Timeout Error |
Commvault software |
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Unable to Start Salesforce Engine |
Commvault software |
General Connection Errors
|
Error message |
Where to fix the error |
KB article |
|---|---|---|
|
INVALID_OPERATION_WITH_EXPIRED_PASSWORD |
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INVALID_SSO_GATEWAY_URL |
Salesforce |
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Login failed! : INVALID_LOGIN |
Salesforce |
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Login failed! : LOGIN_DURING_RESTRICTED_DOMAIN |
Salesforce |
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Refresh token failed!...expired access/refresh token |
Salesforce |
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Refresh token failed!...ip restricted |
Salesforce |
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Unable to login rest service!...UnknownHostException: company-domain.my.salesforce.com |
Commvault software |
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Access from current IP address is not allowed |
Salesforce |