Configuring the Commvault Application for ServiceNow
Download, import, and configure the Commvault application to make it available for ServiceNow users.
Procedure
- From the Commvault Store, download the ServiceNow Commvault App.
The Commvault ServiceNow application provides an XML file that can be imported into ServiceNow.
- From the ServiceNow navigation pane, click Retrieved Update Sets.
The Retrieved Update Sets window appears.
- Click Import Update Set from XML.
The Import XML window appears.
- Click Choose File to browse for and select an XML file, and then click Upload.
- From the ServiceNow portal, import the XML file for the Commvault ServiceNow application.
The Retrieved Update Sets window appears.
- Click the name of the uploaded XML file to preview it.
- Commit the update set.
Result
The Commvault application is added under ServiceNow Navigator.
Last modified: 5/19/2020 1:53:04 PM