Assigning a Tenant Operator to a Company

You can assign one or more users or user groups as tenant operators to a company. The operator will have a defined set of permissions on the tenant and can perform operations on the company as a regular tenant user.

You can use a new or existing Commcell user as a tenant operator. To create a new commcell user, see Creating a User.

Similarly, you can assign users and user groups from the domain that is configured on your CommCell setup.

Note: By default, users in the Master user group are automatically assigned as tenant operators to a company.

The tenant operators will automatically inherit the role associated with the system-created tenant operator user group for the company. In additional, you can also assign different roles for each tenant operator for the company.


  1. From the navigation pane, go to Manage > Companies.

    The Companies page appears.

  2. Click a company name.

    The company details page appears.

  3. Under Operator, click Edit.

    The Edit operators dialog box appears.

  4. In the Enter user(s), user group(s) box, select or type the Commcell user or user group that you want to assign as tenant operators.
  5. From the Select a Role list, assign a role that you want to apply to the selected user or user group, and then click Add.
  6. Click Save.


The assigned tenant operators can now manage and run operations on the company.

Last modified: 4/27/2020 5:23:58 PM