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Generating the Enterprise Support Program (ESP) Presentation from the CommCell Group Dashboard

You can generate the Enterprise Support Program (ESP) Presentation from the CommCell Group Dashboard on either the Web Console or the Cloud Services Portal.

This presentation is available only to Commvault employees.

Procedure

  1. Log on to the Web Console or the Cloud Services Portal.
  2. Click CommCell Dashboard.

    The Worldwide Dashboard appears.

  3. From the navigation pane, click CommCell Groups, and then under Group Name, click a CommCell Group.

    The CommCell Group Dashboard appears.

  4. At the top of the page, click Menu , point to Save As, and then click ESP PPT.

    The Export ESP PPT dialog box appears.

  5. Enter the business period, associated employee names, and the time range.
    • Beside Business Period, select either Quarterly or Monthly.
    • In the Support Account Manager box, type a name.
    • In the Technical Account Manager box, type a name.
    • From the Time Range list select the beginning month and year and from the To list, select the ending month and year.
  6. Click Submit.

    The presentation might take some time to generate.

  7. Open or save the PowerPoint document.

Last modified: 2/19/2020 9:14:56 PM