Restoring Guest Files and Folders for vCloud Director

You can restore files and folders from a vCloud virtual machine backup to the source VM, to another VM, or to a guest agent.

When restoring files from a Linux VM, the File Recovery Enabler specified for the hypervisor is used to recover files.


  1. From the navigation pane, go to Protect > Virtualization.

    The Virtual machines page appears.

  2. On the Hypervisors tab, click the hypervisor.

    The hypervisor page appears. The VM groups area displays summary information for any existing VM groups.

  3. Under VM groups in the row for the VM group, click the action button action_button , and then click Restore.

    The Select restore type page appears.

  4. To restore from a specific copy of backup data, in the upper-right corner of the page, click Settings, and then from the Source list, select the copy.

    If you leave select Automatic selected, the restore operation searches for the requested data in the primary copy, and automatically selects a different copy if the data is not found in the primary copy.

  5. Select Guest files to restore files or folders to the source virtual machine, to another virtual machine, or to a guest agent.

    The Restore page appears.

  6. Expand the tree on the left and select the objects to be restored on the right. Select an item or click on an entry in the Name column to browse within an item. For hierarchical data such as files, folders, and disks, you can click an entry in the path listing above the right pane to return to a higher level of the hierarchy.

    In the top right corner of the page, a "Showing" message indicates what backup data is being displayed. You can click the down arrow beside this message and select any of the following options:

    • Show latest backups: Only display data for the most recent backups.
    • Show backups as of a specific date: Only display data up to the date you specify.
    • Show backups for a date range: Only display data within the data range you specify.
  7. Click Restore.

    You can also click Download to download the selected files to the local computer.

  8. In the Restore options dialog box, specify the destination for recovered files.

    By default, files are restored to the source VM, using the same proxy as the backup.

    1. To restore in place:
      1. Select My VM.
      2. Optional:  Change the value in the Proxy box to use a different proxy.
      3. In the Virtual machine login area, type the username and password for the destination VM.
    2. To restore to a different VM:
      1. Select Other VM.

        By default, the same proxy that was used for the backup performs the restore.

      2. Optional:  Change the value in the Proxy box to use a different proxy. 
      3. If the destination VM resides on another hypervisor, select the hypervisor from the Destination hypervisor list, and then browse to select the destination VM.
      4. In the Virtual machine login area, type the username and password for the destination VM.
    3. To restore to a guest agent:
      1. Select Guest agent.
      2. Select the guest agent from the Destination list.

        By default, the Local System account on the destination client is used to perform the restore operation; but you can use the Impersonate user option to provide credentials for another user account.

      3. Optional:  To use the Impersonate user option, type the host name and credentials for the new destination hypervisor. 

        The user must have permissions to create files in the specified location on the destination.

  9. For the Path box, type a full path or click Browse to select a destination folder. (For VMware, this value is only needed when you are restoring to a guest agent.)
  10. To delete an existing file and replace it with the restored file, select Unconditionally overwrite if it already exists.
  11. Click Submit to run the restore job.

Last modified: 3/9/2020 3:02:41 PM