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Configuring the Bootable USB Flash Drive

To download the backup image of the Commvault Remote Office Appliance RO1100 from the cloud storage location, you must configure the bootable USB flash drive.

Procedure

  1. Connect the USB flash drive to a computer.
  2. Format the USB flash drive as FAT32 using Rufus or any other third party tool.

    Make sure to set the boot selection as Non-Bootable when you format the USB flash drive.

  3. Mark the partition in the USB flash drive as Active using Diskpart as follows:
    1. Open a Command Prompt window as an administrator.
    2. Type the following command:

      C:\Users\username>diskpart

    3. In the new command line window type the following command:

      diskpart> list disk

      Note down the Disk number associated with the USB flash drive.

    4. Type select disk <X>, and then click Enter.

      Where X is the drive letter of the USB flash drive.

    5. Type the following command:

      diskpart> list part

      Note down the partition number associated with the USB flash drive.

    6. Type select part <X>, and then click Enter.

      Where X is the partition number associated with the USB flash drive.

    7. Type the following command:

      diskpart> active

      This will make the USB flash drive active.

    8. Type exit, and then click Enter.
  4. Open a Web browser, and then go to https://cloud.commvault.com.
  5. Click Member Login.
  6. In the Cloud Services window, enter the user name and password, and then click Login.
  7. Download the latest version of RO1100Appliance_SP<XX> zipped folder on to the local computer.

    Where <XX> is the service pack number. For example RO1100Appliance_SP13.zip

  8. Extract the contents of the zipped file and copy the contents to the bootable USB flash drive.

    Note: Copy only the extracted files. Do not copy the folder.

    The contents of the USB flash drive should be similar to the following:

  9. Use the bootable USB flash drive to start the computer.

What to Do Next

After configuring the bootable USB flash drive, reimage the Commvault Remote Office Appliance RO1100. For more information, see Re-Imaging the Commvault Remote Office Appliance RO1100.

Last modified: 1/31/2020 8:34:04 PM