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Monitoring the Hardware

Commvault HyperScale Appliance hardware is monitored to detect errors in the following components:

  • Disk Drives
  • Cache Disks
  • Power Supply
  • Fan
  • NIC (Network)

HyperScale Hardware Monitoring Alert

The HyperScale Hardware Monitoring Alert generates a dial home (or call home) message to the Administrator and hyperscalealerts@commvault.com when an error is detected in a disk drive, cache disk, power supply, fan, or NIC, or when any of these components goes offline in the Commvault HyperScale Appliance hardware. This alert is generated by default.

You must configure the alert to send notifications to the cloud and to the Commvault HyperScale Appliance support team. For instructions, see Configuring the HyperScale Hardware Monitoring Alert.

Command Center Views

Dashboard View

The status of the appliance, including hardware errors, can be viewed in the Command Center dashboard. This view can be used to quickly evaluate the health of the appliance.

Detailed View

A detailed Hardware Report can be viewed, by clicking the Hardware Component from the Dashboard. Each hardware component (Disk, Cache, Power Supply, Fan and NIC) provides a detailed view as sub-sections in this report.

Related Topics

Last modified: 7/5/2019 1:58:31 PM