Associating PST Ingestion with Exchange Mailbox Agent User Mailbox Subclient

To configure PST ingestion for a Microsoft Exchange user mailbox, create a PST ingestion association for the user mailbox subclient.


  1. From the CommCell Console, go to Client Computers > client > agent > User Mailbox.
  2. At the bottom of the right pane, click the PST Ingestion tab.
  3. Right-click in the right pane, and then click New PST Ingestion Association.

    The New PST Ingestion Association dialog box appears.

  4. In the PST Ingestion Association Name box, type a name for the PST ingestion association.
  5. Under the Folder List segment, click Add.

    The Enter Path dialog box appears.

  6. Type a valid network path or a local path and then click Ok.


    You can add a local path only when a single access node is configured.

    You can add multiple network or local paths.

  7. Click Next.
  8. To set the PST ownership priority, under PST Owner Management, use the arrows for the Decide PST owner based on the rules below option .
  9. In the If none of the rules above match, then assign the PST to this user box, type a user name in the format domain\username.
  10. Under PST Folder Management, select from the following options:
    • To store PSTs separately from the mailbox data, click the Ingest PSTs under this folder check box, and then type a folder name.
    • To store PSTs together, click the Merge folder hierarchy from all PST check box.
    • To keep the data of each PST separated from the rest , click the Keep separate folder hierarchy for each PST check box.
  11. Click Finish.

Last modified: 8/16/2019 7:34:08 PM