Configuring PST Ingestion for an Exchange Mailbox Agent Journal Mailbox

To configure PST ingestion for a Microsoft Exchange journal mailbox, create a PST ingestion association for the journal mailbox subclient.


  1. From the CommCell Console, expand Client Computers > client > agent > Journal Mailbox.
  2. At the bottom of the right pane, click the PST Ingestion tab.
  3. From the CommCell Console, right-click within the right pane, and then click New PST Ingestion Association.

    The New PST Ingestion Association dialog box appears.

  4. In the PST Ingestion Association Name box, type a name for the PST association.
  5. Under the Folder List segment, click Add.

    The Enter Path dialog box appears.

  6. Type a valid network path or a local path and click Ok.


    You can add a local path only when the single access node is configured.

    You can add multiple network or local paths.

  7. Click Next.
  8. Under PST Owner Management, type the Journal mailbox address in the Ingest all PSTs to this Journal Mailbox box.
  9. Under PST Folder Management, select from the following options:
    • To keep the PST data separate from the mailbox data, click the Ingest PSTs under this folder check box and type a folder name.
    • To merge the data of each PST click, Merge folder hierarchy from all PST.
    • To keep the data of each PST separated from the rest, click Keep separate folder hierarchy for each PST.
  10. Click Finish.

Last modified: 2/14/2020 9:22:34 PM