Creating a Subclient for the Network Share IntelliSnap Backup for CIFS Shares

Create a subclient for the data that you want to back up for the CIFS share.

Before You Begin

  • If you have not yet done so, create a storage policy. For the NetApp storage array, starting from V11 SP11, when you configure the primary snapshot copy with spool retention, one job retention will be retained instead of one cycle retention.
  • To add content to the subclient, you need a shared UNC path. Use the same CIFS share that you create on the storage array software.
  • For the Hitachi NAS array and the Huawei array, share names are case sensitive. If the share name on the array is upper case, then the subclient content must be upper case. However, the share can be accessed on the Windows system using either case
  • For the Dell EMC Isilon/PowerScale storage array, to create a subclient whose content is CIFS shares from non-default access zone, the subclient content must be from the same access zone.
  • To add a CIFS path, use the same credentials for all subclients that you create on the CommCell Console. If you want to use different credentials, the file server must have permission to those credentials.
  • To be able to filter shares that are created on the .snapshot path or in IntelliSnap cloned volumes, you must add the subclient user in the administrator group of the file server.
  • The user credentials must have either the backup operator permission or the admin permission. For more information about permissions, see Permissions Required.
  • Make sure that the impersonate user credentials have read and write permissions on the CIFS share.


  1. From the CommCell Browser, expand Client Computers > NAS client > file system, right-click defaultBackupSet, point to All Tasks, and then click New Subclient.

    The Subclient Properties dialog box appears.

  2. On the General tab, in the Subclient Name box, type a name for the new subclient.
  3. On the Content tab, to add shares or paths to the content that you want to back up, do one of the following:

    Option to add a path


    Browse and select the shares that are available on the on file server

    Click Browse.

    The Browse Configuration dialog box appears.

    In the File Server Interface box, review the default value (the client host).

    You can update the client host to a CIFS interface on the file server.

    From the Proxy list, click the proxy to use to browse for the shares.

    If the file server does not allow browsing without credentials, complete the following steps:

    Click As User.

    The Impersonate User dialog box appears.

    Enter the credentials needed to access the file server.

    Note: These credentials are also used for the backup operation.

    Click OK.

    The Browsing contents dialog box appears.

    Click the CIFS share that you want to back up, and then click Add.

    Manually add a path

    Click Add Paths.

    The Add Multiple Contents dialog box appears.

    Type the path to the CIFS share or the share contents, and then click OK.

    You can include wildcards to define the subclient content. For example, to back up all shares that start with Dep, enter \\file_server\Dep*. To back up all shares from Dep1 to Dep10, enter \\file_server\Dep[1-10]. All the sub-folders and files under these folders are backed up. For information about supported wildcards, see Wildcards for the Windows File System Agent.

    If credentials are needed, the Impersonate User dialog box appears. Enter the credentials needed to access the file server.

  4. On the Subclient Properties dialog box, click Advanced.

    The Advanced Subclient Properties appears.

  5. Click the IntelliSnapOperations tab, and then select the IntelliSnap check box.
    1. The Available Snap Engines list becomes available. Select one of the following engines, and then click OK.
      • If you are using a Dell EMC Isilon/PowerScale array, select Dell EMC Isilon Snap.
      • If you are using a Dell EMC Unity array, select Dell EMC Unity Snap.
      • If you are using a Hitachi NAS array, select Hitachi NAS Snap.
      • If you are using a Huawei array, select Huawei OceanStor Snap.
      • If you are using a NetApp array, select NetApp.
    2. Optional: From the Use Proxy list, select a proxy computer for IntelliSnap operations. For more information on proxy computers, see Proxy Computers for Network Share IntelliSnap Backup.
  6. On the Subclient Properties dialog box, click the Storage Device tab.
  7. Select a Storage Policy from the drop down list, and then click OK.
  8. Click OK.

Last modified: 1/13/2020 9:46:46 PM