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ContentStore Mail Server (IMAP) For Exchange Mailbox Agent

You can give end users access to their backed up or archived mailbox messages on mobile devices that support an IMAP client. As the administrator, you must install and set up the ContentStore Mail Server (IMAP), which is based on IMAP (Internet Message Access Protocol). End users set up an IMAP client on their devices to view the archived messages.

The messages are cached locally on the end user's device (that is, on the IMAP client). New messages are pushed to the device as they are backed up or archived and content indexed.

Configuration Requirements

Before you set up the ContentStore Mail Server (IMAP) you must configure the following components:

  • Install the Getting Started with the Exchange Mailbox Agent.
  • Install and configure the Web Server.
  • Optional: The ContentStore Mail Server (IMAP) only allows end users to download messages. You can configure an SMTP server to allow end users to reply, reply all, and forward downloaded messages.
    • You must use a separate SMTP server (either new or existing).
    • You can use the Exchange server or a different server as your SMTP server.

      Important: If you do not require an SMTP server, provide your end users with a dummy value for the SMTP server. They will need this to set up their IMAP client access.

  • Assign the role security permissions for the agent or the backupset. Use the permissions that are defined for the End User role.
  • Messages must be content indexed with the Pre-generate previews option selected. For more information see, Creating Exchange Archiving Policies.
  • Install the SSL certificate on the ContentStore Mail Server (IMAP). Use a digital certificate signed by the Certificate Authority (CA), and not a self-signed certificate. Make sure that the SSL port 143 or 993 is open. Port 993 is available only after the SSL certificate is installed.

Important: Messages cannot be deleted or moved on the server regardless of what the IMAP clients allow.

Last modified: 6/5/2019 8:14:59 PM