Assigning an Administrator Role to a User in the ServiceNow Commvault Application
Commvault administrators can assign an administrator role to a user in the ServiceNow Commvault application.
Procedure
- From the ServiceNow navigation pane, go to Users and Groups > Users.
A list of existing users appears.
- Search for and then select an existing user.
The User window appears.
- On the Roles tab, click Edit.
The Edit Members window appears.
- Select the approver_user role from the left pane, and then click the Add button
to move the role to the right pane.
- Click Save.
- On the Groups tab, click Edit.
The Edit Members window appears.
- From the left pane, select an administrator group (for example, Commvault Admin), and then click the Add button
to move the group to the right pane.
- Click Save.
- Click the All Applications button
, and then search for and select Studio.
The Load Application window appears.
- Click Commvault.
The Application Explorer pane appears.
- Go to Workflow > Workflows > Commvault - Initialize based on config.
A workflow appears in the Workflow Editor.
- Double-click Approval - User:
The Activity Properties: Approval - User window appears.
- Go to Approvers > Groups, and then click the Unlock Groups button
.
The Groups box becomes available.
- Delete existing groups and then, in the Groups box, add the administrator group that you added in step 7, above.
For example, Commvault Admin.
- Click the Lock Groups button
, and then click Update.
Last modified: 5/30/2019 2:12:42 PM