Connecting to Salesforce Using Mutual Authentication

You can connect to Salesforce using a Salesforce user account that has restricted access to the APIs by using a mutual authentication certificate. When you connect by using a mutual authentication certificate, you can run only backup and restore operations.

Before You Begin

  • Configure your Linux proxy client to use mutual authentication. For more information, go to Configure Your API Client to Use Mutual Authentication on the Salesforce website.
  • Verify that the certificate (PEM) file is valid and includes the entire certificate chain. If private keys are required, include them in the certificate file.

    Sample format for the certificate file:

    -----BEGIN PRIVATE KEY-----
    --key data--
    -----END PRIVATE KEY-----
    -----END CERTIFICATE-----
    -----END CERTIFICATE-----
    -----END CERTIFICATE-----


  1. In the CommCell Browser, go to Client Computers > client > Cloud Apps > instance.
  2. Right-click the backup set, and then click Properties.

    The Salesforce Backup Set Properties dialog box appears.

    To configure when you create a new pseudoclient, from the CommCell Browser, right-click Client Computers, go to New Client > Cloud Apps, and then click Salesforce.

    The New Salesforce Client dialog box appears.

  3. On the Connections Details tab, in the Mutual Auth Certificate box, enter the path to the PEM file.
  4. Click OK.

Last modified: 4/21/2021 2:12:44 PM