Newsletter for New Features in Service Pack 18
Features and enhancements that we want to highlight in this service pack are listed here, with a link to full documentation for the feature.
For your convenience, the Newsletter for New Features in Service Pack 18 is also available in PDF format, New Features in Service Pack 18.
For a comprehensive list of all new features, see New Features.
Note: If you are upgrading from a previous release or service pack, also review the following pages:
Define Client Scope, Instead of Owner, for Smart Client Computer Groups
The association of client computer groups to an owner is replaced with an association to the client scope. You can select one of the following scopes, depending on your Commvault security permissions:
- Clients in this CommCell
- Clients of Domains or Organization
- Clients of User
- Clients of User Group
- The scopes that are listed for you to select in the client computer group properties dialog box, and the clients that are listed in the preview window, are dependent on the Commvault security permissions that are assigned to you.
- When the client scope is set to CommCell, domain, organization, or user group (and not a user), security permission changes to an associated user (owner or admin of a client computer) do not affect the smart client computer group.
However, when the scope is set to a user, then any security permission changes to the user might cause a change in the smart client computer group.
Text-Based Monitoring of CommCell Environments
You can monitor the health of a CommCell environment using text-based monitoring on a smartphone or other SMS-enabled device.
By texting simple commands or questions to a phone number, you can request information about a CommCell environment's SLAs (service level agreements), failed jobs, critical agent protection status, and anomalies or unusual activities. After you receive text message responses to your questions, you might be asked if you want details sent to your Commvault Cloud email account.
- The CommCell environment that you want to monitor must be registered on the Commvault Cloud, and its health data must be regularly uploaded to the Commvault Cloud.
- You must use a smartphone or other SMS-enabled device.
Configure Alerts to Monitor Critical Commvault Services on Clients
With new options for client-based alerts, you can configure the software to monitor the status of critical Commvault services on clients and client groups in your CommCell environment.
For example, you can create an alert to monitor critical services on your production servers every 15 minutes. If one or more critical services are down (stopped) for more than 15 minutes, the software will send alert notifications to the users specified in the alert criteria.
- Alert stakeholders to critical service interruptions: Admins and other stakeholders can be made immediately aware of any critical service interruptions on your clients.
- Configurable alert intervals: You can configure the amount of time that a service must be stopped before the alert is triggered, which gives administrators the flexibility to create different alerts for different groups of clients based on your needs.
Change the Display Name for Clients in Commvault Software Interfaces
You can modify the display name for clients, including the CommServe client. The client display name enables administrators to change the name of the client as it appears in the software management consoles, such as the CommCell Console, the Command Center, and the Web Console.
You can have multiple clients in the same CommCell environment that have the same display name without causing a conflict in the software. For example, display names can be used to support multi-tenant CommCell environments where two or more tenants have clients that need to display the same name to their end-users.
New Structure for the Command Center Navigation Pane
To streamline and standardize the user experience in the Command Center, the navigation pane has a new structure.
The new navigation pane focuses on the latest product offerings, prioritizing the most commonly used options, and consolidating related components.
The Solution navigation item is renamed to Protect.
The following navigation items are now at the top level of the navigation pane:
- The new Activate navigation item
The new Orchestration navigation item groups the following navigation items:
- The Live Sync I/O Monitor
- Replication Monitor
- Recovery targets
The new Infrastructure navigation item under the Manage navigation item, groups the following tiles:
- Network stores
The Manage navigation item now contains the functionality of the following navigation items:
The System navigation item now contains the functionality of the following navigation items:
Commvault Enforces User Thresholds with the Application Users Licensing Mechanism
The software blocks backups for all application users if the number of Exchange mailboxes, OneDrive users, and SharePoint users exceeds the amount of users purchased with the Application Users license. You can use the Application Users view of the License Summary Report to monitor the number of application users in the CommCell environment.
Server and MediaAgent
Exclude Files From Backup Operations in the NFS ObjectStore
You can use filters to exclude specific types of files from backup operations. You can specify multiple file types to filter, separated by a comma.
For example, to exclude all files with .txt, .jpeg, and .bmp extensions from the backup operations, specify the following: txt, jpeg, bmp.
Restore Messages as Stubs Using the Exchange Mailbox Agent
To provide access to messages that are backed up, you can restore data as a stub version back to the mailbox without increasing the mailbox size.
Commvault Dependency on Older Versions of Microsoft Visual C++ Redistributable Packages Is Not Required Anymore
Starting in Service Pack 18, new installations of the software do not require older versions of Microsoft Visual C++ Redistributable Packages. Now, Microsoft Visual C++ Redistributable Packages 2017 (vcredist2017.exe) is the only version automatically installed for all agents.
Older versions of Microsoft Visual C++ Redistributable Packages are still automatically installed for the Virtual Server Agent and IntelliSnap for Agents.
- For more information, see the system requirements page for your agent.
For example, for the Windows File System Agent, see System Requirements for the Windows File System Agent.
For CommServe Server, see System Requirements for the CommServe Server.
Use EWS On-Premises to Back Up and Restore Exchange User Mailbox
You can protect Exchange User Mailbox using Exchange Web Services (EWS) on-premises.
You can use EWS on-premises starting with Service Pack 16, only with Exchange Server 2019.
Starting in Service Pack 18, we have made enhancements to provide better throughput and improved efficiency of cleanup operations.
Automatically Discover Oracle RAC Databases
You can simplify the Commvault configuration for Oracle RAC databases by using automatic discovery. Automatic discovery is enabled by default and finds Oracle RAC databases and their associated cluster nodes, and then uses the information to create and configure the corresponding RAC client and instances, with their related cluster nodes and subclients.
For Microsoft Azure VM Backups, Changed Block Tracking with Managed Disks
For Microsoft Azure, you can use Changed Block Tracking (CBT) with managed disks.
CBT enhances the backup performance of Azure virtual disks. It is enabled by default. With CBT, the Azure API detects the changed blocks (changed page range information) on Azure virtual disks by comparing the binary large object (BLOB) snapshots. With this comparison, CBT provides better backup performance than traditional cyclic redundancy check (CRC) backups.
CBT is available from the Command Center or from the CommCell Console, for incremental backup jobs and backup copy jobs.
Use the Commvault Service Catalog in ServiceNow to Request and Approve Backups and Restores for VMs
With the Commvault Service Catalog, ServiceNow users can request backups and restores for individual VMs, and Commvault administrators can approve, reject, or delete the requests.
Use Commvault Alerts to Create Incidents in ServiceNow
You can use Commvault alerts to create incidents in ServiceNow.
Convert Virtual Machines from Azure to Hyper-V (Cross-Hypervisor Restore)
When restoring a virtual machine from a backup for Azure Resource Manager, you can convert the VM to Hyper-V.
This feature can be used to migrate workloads to Hyper-V, or to recover VMs in Hyper-V if the Azure Resource Manager deployment is unavailable.
This option is available from the Command Center or from the CommCell Console, using streaming backups or IntelliSnap backup copies.
Virtual Server Agent
Create a hypervisor (virtualization client) for Hyper-V.
Replicate Instances from AWS to AWS
You can replicate instances (VMs) from an AWS source account to an AWS destination site. The destination site can be in the same region and zone, or in a different region or zone.
You can replicate from streaming backups, perform planned or unplanned failovers, and perform failbacks after a failover.
You can configure replication using the Command Center.
Virtual Server Agent
Install the Virtual Server Agent on an AWS instance to act as a VSA proxy (access node) for replication.
- Replication for Virtual Machines (Command Center)
Monitor Devices Using the Laptop Dashboard
MSP Administrators and Tenant Administrators can manage endpoint users and devices using the Laptop Dashboard.
- Track the Service Level Agreement (SLA) for each device
- Find the physical location of devices on a map
- Monitor backup performance
- Control user security
Embed Reports in the Body of an Email
To simplify access to and improve the readability of reports, you can now embed the report within an email, instead of attaching the report as a file. When emailing a report from the Command Center, the Web Console or the Cloud Services Portal, select the Email body format option to embed the report directly into the email.
Monitor Commvault HyperScale Appliances Using the Appliance Dashboard
In the Command Center, the Appliance Dashboard displays critical information about the status and performance of Commvault HyperScale Appliances. Many of the tiles on the Appliance Dashboard link to more detailed reports that you can use to analyze the collected data.
- View jobs and entities that are flagged for anomalous behavior
- Track memory and CPU usage for all appliances
- Monitor hardware components, such as hard disk, cache disk, power supply, fan, and NIC
- Check the amount of available space in storage pools
NFS ObjectStore: File and Folder Sharing Using the Web Console
You can share the files and folders that are added to NFS ObjectStore with other users from the Web Console.
When you share a file or folder, you set the permission levels for each user. After logging on to the Web Console, the users who you share with can view and download the files.
- Password protection for a public share link: Users must enter the password to view the shared link.
- Expiry date for a shared file or folder: You can define a specific number of days or set the expiry to infinite.
Use Activate to Redact Documents that Contain PII for Subject Access Requests
With Activate, you can redact personally identifiable information (PII) from documents that are collected as part of a subject access request (SAR). You can redact PII for all documents in a request. And, during the review workflow, reviewers can redact additional information in individual documents.
- Redact PII for all documents in a request.
- Redact PII or any other information at the document level.
Perform Instant Clone and Live Mount Operations on an Oracle Database
With the Commvault NFS ObjectStore array as the image copy location for the Oracle agent, you can perform live mount operations and clone operations.
- You don’t need a storage array to take snapshots.
- There is no limitation on the number of snapshots.
- Less storage space is required than with a storage array because the data backed up by the NFS object store is deduplicated.
- Create an instant clone of the Oracle database for testing and development.
Allow Different Roles for a Tenant Operator in a Company
Service providers can assign different roles for each tenant operator in a company. In addition to the assigned role, the operator also inherits the role that is associated with the system-created tenant operator user group for the company.
Visualize and Analyze Data by Using File Storage Optimization
You can analyze files with the file storage optimization dashboards:
- File duplicates
- File ownership
- File security
- Size distribution
- Tree size
To facilitate visualization, files are grouped according to common characteristics and displayed in graphs or charts. After you analyze your files, you can delete or move individual files or groups of files.
You can also perform cross-client searches if you need to find specific files.
Preview Data in a Pop-up Window from Reports
You can use the preview feature to open data in a pop-up window or a tile inside a report. This feature is useful for users who want to analyze small collections of data that appear in files, such as email messages or text.
To create a preview, configure a list of file names to appear as links. Configure the links to open pop-up windows that display the contents of the files. The data that appears inside the pop-window is gathered from a data set or a REST API response. You can also format the appearance of the pop-up window using HTML and CSS, which can make the data easier for users to read and understand.
Search Using Chinese and Japanese Text
Compliance Search supports searching for Chinese and Japanese text.
Last modified: 12/13/2019 4:13:31 PM