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Creating a Custom Package for Unattended Installation of CommServe LiveSyncs

A custom package can be created to perform unattended installation of CommServe LiveSync setup.

Before You Begin

  • On a brand new machine/setup, Microsoft Visual C++ Redistributable 2017 (vcredist2017.exe) package is needed to create a custom install package. Make sure to download and install this package before creating the custom package.
  • Download the Commvault software installation packages. For more information on how to download software, see Downloading Software and Packages From Cloud Services.

Procedure

  1. Log on to the production CommServe host as an Administrator or as a member of the Administrator group on that computer.
  2. From the Installation Package downloaded earlier, navigate to <Download Location> and then double-click setup.exe to launch the Commvault software installation package.
  3. The Download Manager dialog box is displayed.

    Click Extract.

  4. The Language Selection page is displayed.

    Select the language from the Please Choose a Language list, and then proceed to the next page.

  5. The Welcome page is displayed.

    Select the I Agree check box, and then proceed to the next page.

  6. The Choose the Installation Type page is displayed.

    Click Download packages to install on a different computer, and then proceed to the next page.

  7. The Select Operating System Type page is displayed.

    Click Windows, select either the Win32 or WinX64 option depending on the OS, and then proceed to the next page.

  8. The Custom Package Install Type page is displayed.

    Click New Installations, and then proceed to the next page.

  9. The Select Package Option page is displayed.

    Click Select Packages, and then proceed to the next page.

  10. The Download Location page is displayed.

    Verify the download folder (or specify a new folder), and then proceed to the next page.

  11. The Select Packages page is displayed.

    Select the following check boxes, and then proceed to the next page.

    • CommServe check box
    • CommServe Failover check box (Scroll through the list to locate this package.)

      Note: The CommServe Failover package automatically installs the SQL Server agent and the CommServe Failover packages in a new instance. (No additional user intervention is needed.)

  12. The Select Hotfix Packages page is displayed.

    Select an appropriate option to install the Maintenance Releases, and then proceed to the next page.

  13. The Custom Package Options page is displayed.

    Select the following check boxes, and then proceed to the next page:

    • Include ThirdParty packages check box
    • Include MS SQL Server check box
    • Include .NET Framework 4 Installer check box
    • Save user answers in the custom package check box

      Note: The above check boxes are necessary for installing the CommServe LiveSync feature on a brand new machine. The other check boxes can be selected based on the requirements for your environment.

  14. The Custom Package Instance Selection page is displayed.

    Click Create new instance, and then proceed to the next page.

    Optionally, select the Show to users check box to display this dialog box during the playback.

  15. The Installation Path page is displayed.

    Verify the installation path, and then proceed to the next page.

    To specify a path, clear the Let Setup choose the location during installation option and then type or choose the Installation Path box.

    Optionally, select the Show to users check box to display this dialog box during the playback.

  16. The Index Cache Path page is displayed.

    Verify the index cache path (or specify a new path), and then proceed to the next page.

    Optionally, select the Show to users check box to display this dialog box during the playback.

  17. The Database Engine Installation Path page is displayed

    Verify the database engine installation path (or specify a new path), and then proceed to the next page. (This is the path for installing Microsoft SQL Server software.)

    Optionally, select the Show to users check box to display this dialog box during the playback.

  18. The CommServe Database Engine Installation Path page is displayed.

    Verify the CommServe database installation path (or specify a new path), and then proceed to the next page. (This is the path for storing the CommServe server databases.)

    Optionally, select the Show to users check box to display this dialog box during the playback.

  19. The Disaster Recovery Path page is displayed.

    Select either the Use Network Path or the Use Local Path option, and then type the path in the Disaster Recovery Backup Files Path box and then proceed to the next page.

    Optionally, select the Show to users check box to display this dialog box during the playback.

  20. The Password Screen page is displayed.

    Enter the password for the SQL user, and then proceed to the next page.

  21. The Client Computer Information page is displayed.

    Verify the hostname for the CommServe client, and then proceed to the next page.

    Note: During a playback, the hostname associated with that specific server will be automatically populated.

    Optionally, select the Show to users check box to display this dialog box during the playback.

  22. The Commvault ID page is displayed.

    Enter the credentials that must be used to setup the default admin account for the CommServe server and then proceed to the next page.

    This admin account can be used to access the CommCell Console and Command Center after the installation.

    Optionally, select the Show to users check box to display this dialog box during the playback.

    Note: Ensure that the same credentials are added in both the production and standby CommServe hosts.

  23. The Database Install Option page is displayed.

    Select the Create New Database option, and then proceed to the next page.

    Optionally, select the Show to users check box to display this dialog box during the playback.

  24. The Creating Custom Package page is displayed.

    The software creates the custom package in the folder specified in the Download Location (Step 10). This process may take a few minutes to complete.

  25. The Install Status page is displayed.

    Click Finish.

What to Do Next

  • Copy the custom package to the server in which you plan to setup another production CommServe host, or in a shared location.
  • Perform an unattended installation of the CommServe server. For more information, see Unattended Installation of CommServe LiveSync Setup.

Last modified: 1/8/2021 8:23:33 PM