Re-Imaging HyperScale 1.5 Appliance (Without USB Flash Drive)

HyperScale 1.5 Appliance that has the CommServe and MediaAgent software, but cannot access an USB drive containing the OVA file can be re-imaged.

Note: This feature requires HyperScale version 1.5 (or later).

Before You Begin

  • Download the following files from the Commvault Store.
    • HyperScale Appliance Hosted Engine OVA
    • HyperScale Appliance Commserve OVA
  • Rename the files as follows:

    <Appliance_Model> Appliance <Release_number>_<Date>.ova to cvhcics.ova

    HyperScale_Appliance_<Release_number>_HEOVA_<Date>.ova.to rhvm-appliance-4.2-20190416.1.el7.ova

  • Save the files in a location that is accessible to the nodes.
  • Disconnect any cables that are attached to FC HBA's before imaging.


  1. Create a bootable ISO as follows:
    1. Login to a remote workstation, that has access to the HyperScale nodes.
    2. Download the HyperScale Appliance ISO file from Commvault Store.
    3. Mount the ISO using iRMC as follows.
      1. Open a web browser from a remote workstation and enter the static IP of the iRMC.

        The login screen is displayed.

      2. Type in the credentials for the default administrator account as follows:

        Username: admin

        Password: admin

        Click Login.

        The iRMC Web Server interface is displayed.

    4. Launch the Advanced Video Redirection window as follows:
      1. Click the Advanced Video Redirection (AVR) button displayed on the top-right section of the iRMC Web Server interface, and then click Start Video Redirection.

        This will launch a Java Applet. (If you do not want to use Java Applet, you can use HTML5 viewer. Click Settings > Services > Advanced Video Redirection (AVR) > Favour HTML5 over Java Applet.)

      2. Click the Run button in the Do you want to run this application? prompt.

        The AVR window will be displayed.

      3. Login using the root credentials established during the initial setup.

        The default credentials are as follows. (However, note that the password may have been reset during the initial setup.)

        Login: root

        Password: cvadmin

    5. Mount the media
      1. From the menu, click Media > Virtual Media Wizard.

        The Virtual Media dialog box is displayed.

      2. Click Browse and navigate to the folder containing the downloaded .ISO file.
      3. Select the file and then click Open.
      4. Click Connect.
    6. Change the boot options to boot from the virtual CD drive.
      1. From the menu, click Power > Set Boot Options.

        The Set Boot Options dialog box is displayed.

      2. From the Boot Device Selector list, select CDROM/DVD.
      3. Select the Next Boot Only check box.
      4. Click OK.
  2. Restart the node. From the menu, click Power > Power Cycle.

    After the reboot, the following prompt will be displayed:

  3. Choose the Skip Copying OVA file option.
  4. When prompted, choose the Preserve drives option. This will preserve the storage pool disks with the backup data, in the state that it was before re-imaging. (The Reinitialize drives option should be used for imaging a new node.)

    The node will boot from the ISO and the imaging will start automatically.

    This process may take some time (approximately 15 minutes) to complete.

    A 'completed successfully' message will be displayed when the imaging process is finished.

  5. Restart the node. (Launch the Advanced Video Redirection window and then click Power > Power Cycle from the menu.)
  6. Copy the OVA files (stated in the Before You Begin section) to the following folders in the nodes:
    • Copy rhvm-appliance-4.2-20190416.1.el7.ova to /usr/share/ovirt-engine-appliance
    • Copy cvhcics.ova to /ws/ddb/ova

What to Do Next

  • Important: Verify and ensure that all nodes have the same time and timezone settings.
  • If DHCP is enabled, setup a block to ensure that the correct nodes are identified and configured when the setup is run. For more information about setting up a block, see Setting up a Block.
  • If DHCP is disabled, then perform the following operations:
    • Assign a static IP to the re-image node. For more information about assigning a static IP, see Assigning a Static IP If DHCP is Disabled.
    • Setup a block to ensure that the correct nodes are identified and configured when the setup is run. For more information about setting up a block, see Setting up a Block.

Last modified: 8/12/2020 6:59:35 PM