Adding Compliance Search Results to a Case

You can add the search results from Compliance Search to Case Manager by adding the search results to an existing case or to a new case.

Before You Begin

Procedure

From the navigation pane, go to Activate.
The Activate page appears.
Under Apps, click Compliance search.
The Compliance search page appears.
In the upper-left area of the page, in the search box, enter a keyword, and then click the search button.
You can also use the predefined facets or the advanced search options.
Select the check boxes for the email messages to add to a case.
Click Add to case.
The Add to case dialog box appears.
Add the email messages to an existing case or to a new case:
- To add the email messages to an existing case, on the Existing tab, from the Case list, select the case.
- To add the email messages to a new case, on the New tab, create a new case.