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Appliance Does Not Come Online After NIC is Replaced

Symptom

In rare cases, HyperScale appliance may not come online after replacing the NICs (Network Interface Card).

The SOS report will display that the HWADDR (Hardware Address) does not match the NIC.

Resolution

  1. Locate the following file in the node in which the NIC was replaced:

    /etc/sysconfig/network-scripts/ifcfg-<name of interface>.

  2. Update the file with the correct HWADDR:

    TYPE=Ethernet
    ONBOOT=yes
    BOOTPROTO=none
    USERCTL=no
    IPV6INIT=no
    NM_CONTROLLED=no
    HWADDR=00:15:5d:1a:d4:1e <-- This section must be updated with the new card's MAC ID.

  3. Run ./setupsds to configure the new interface.

Last modified: 11/18/2020 4:26:36 PM