Sending Log Files from the CommCell Readiness Report
You can send log files from the CommCell Readiness report for one or more entities that have problems.
Procedure
- Open the CommCell Readiness Report.
- In the Failure table, select the entity or entities that you want to send logs for:
- To send logs for a single entity, select an entity, click the action button
, and then click Send Logs.
- To send logs for multiple entities, select a group of entities, and then at the top of the Failure table, click Send Logs.
The Send log files page appears.
- To send logs for a single entity, select an entity, click the action button
- Under Output, upload automatically to the default location or a local or network path:
- To upload to the default CommCell location, select the Auto upload check box.
- To upload to a local path or network path, select the Output to check box, select Local path or Network path and then browse for a storage location.
You might have to enter network credentials to browse for a Network path location.
- Under Information, select the type of logs to include.
For example, select CommServe database, OS logs.
- Under Advanced, select additional information and options to include in the bundle.
For example, select Process dump, Database logs.
- Under Notification, select the users that you want to receive an email about the logs.
By default, logs are sent to Commvault support.
- Click Send logs.
Last modified: 9/10/2020 2:07:27 PM