Deleting a Case from Case Manager

You can completely remove the case from Case Manager. When you delete a case, all the data in the case is deleted as well, and cannot be recovered.


  1. From the navigation pane, go to Activate.

    The Activate page appears.

  2. Click Case manager.

    The Case manager page appears

  3. Click the case that you want to delete, and then in the upper-right corner of the page, click Delete.

    A message appears that asks to confirm that you want to delete the case.

    Note: After you delete the case, you cannot recover it.

  4. Click Yes.

Last modified: 1/8/2021 10:16:01 PM