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Registering a Remote CommCell Environment that is Present in the Same Network When Port 8400 is Not Open

To register a remote CommCell environment that is present in the same network when port 8400 is not open, complete the following steps:

  1. On the local CommCell environment, complete the following steps:
    1. Create a dummy client computer.
      • The operating system of the client computer should be same as that of the remote CommServe computer.
      • In the Client Name box and the Host Name box, enter name and host name of the client computer of the remote CommCell environment respectively.

        You can find name and host name in the General tab of the Client Computer Properties dialog box of the client computer.

      For instructions, see Creating a Client Computer.

    2. Delete the agent software for the client computer.

      For instructions, see Deleting an Agent.

    3. Create a client computer group with the name Remote CS, and then add the client computer that you created in step a above to the group.

      For instructions, see Creating a Client Computer Group.

    4. Create a client computer group with the name Local CS, and then add the client computer of the local CommServe computer to the group.

      For instructions, see Creating a Client Computer Group.

    5. Create a network topology with Topology Type: One-way, Server: Local CS, DMZ servers: Remote CS.

      For instructions, see Setting Up a One-Way Direct Connection (Server to Client) Using a Predefined Network Topology.

    6. To push the firewall configuration, from the CommCell Browser, right-click the network topology that you created, click Push Network Configuration, and then click OK.
  2. On the remote CommCell environment, complete the following steps:
    1. Create a dummy client computer.
      • The operating system of the client computer should be same as that of the local CommServe computer.
      • In the Client Name box and the Host Name box, enter name and host name of the client computer of the local CommCell environment respectively.

        You can find name and host name in the General tab of the Client Computer Properties dialog box of the client computer.

      For instructions, see Creating a Client Computer.

    2. Delete the agent software for the client computer.

      For instructions, see Deleting an Agent.

    3. Create a client computer group with the name Local CS, and then add the client computer that you created in step a above to the group.

      For instructions, see Creating a Client Computer Group.

    4. Create a client computer group with the name Remote CS, and then add the client computer of the remote CommCell environment to the group.

      For instructions, see Creating a Client Computer Group.

    5. Create a network topology with Topology Type: One-way, Server: Remote CS, DMZ servers: Local CS.

      For instructions, see Setting Up a One-Way Direct Connection (Server to Client) Using a Predefined Network Topology.

    6. To push the firewall configuration, from the CommCell Browser, right-click the network topology that you created, click Push Network Configuration, and then click OK.
  3. On the local Commcell environment, complete the following steps:
    1. Register the remote CommCell.

      In the Register remote CommCell dialog box, from the Select CommServe client located across a firewall list, select the client computer that you created on the local CommCell environment in step 1a.

      For instructions, see Registering a Remote CommCell.

    2. After successful registration, verify that the name and the hostname of the client computer that you created is correct. If not, update the correct information.

      For instructions, see Viewing or Updating a Client Computer.

    3. Verify that the remote CommCell environment is online.

      For instructions, see Verifying CommCell Connectivity.

  4. On the remote CommCell environment , complete the following steps:
    1. Verify that the name and the hostname of the client computer that you created is correct. If not, update the correct information.

      For instructions, see Viewing or Updating a Client Computer.

    2. Verify that the remote CommCell environment is online.

      For instructions, see Verifying CommCell Connectivity.

Last modified: 5/21/2021 9:41:56 AM