Installing a Custom Package Using Third-Party Software

You can configure a third-party software to install the custom package silently on multiple computers. An example of a third-part software on Windows is the Microsoft Center Configuration Manager (SCCM).

If your computer has a batch script with a set of administrative tasks, you can also use this procedure to configure the batch script with the installation command.

Before You Begin

  • Obtain the custom package from the location specified by the user who created it.

    If the package is in the Download Center, see Downloading a Software Package in Download Center - Web Console.

  • Review the following requirements:
    • For Windows custom packages, the package must be either a self-extracting executable file or a package that includes the answer file. If the package consists of only the answer file, you must have a separate installation package on which you can run the file. The answer file needs the software binaries from an installation package to install the software.
    • For UNIX custom packages, there are no specific requirements.
    • If you want to use the authorization code during the silent installation, you must obtain it from the Command Center.


  1. Configure the third-party software to run the appropriate installation command.
    • For Windows custom packages:
      • If the package is a self-extracting executable file, use the following command:

        CustomPackageName.exe /silent /install /silent /authcode authcode

      • If the package is a folder that includes the answer file, use the following command:

        start /wait Setup.exe /play install.xml /silent /authcode authcode

    • For UNIX custom packages, use the following command:

      ./silent_install -p default -authcode authcode

      Where authcode is the company authorization code, which is required if you did not enter the installation user's credentials when the package was created. To obtain the authorization code, go to Command Center Companies > Company name > General or CommCell > General.

    For a list of installer error codes, see Installer Error Codes.

  2. If the package was configured to install the software in decoupled mode, you must register the clients. Choose one of the following approaches:

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Last modified: 12/19/2018 8:07:08 PM