Exchange Mailbox End-User Delete

With Exchange Mailbox End-User Delete, end users can delete backed up messages from secondary storage in the following ways:

  • Using the Web Console
  • By opening the Web Console within Microsoft Outlook
  • From within Microsoft Outlook using the ContentStore Email Viewer


  • Make sure that you have the Delete Data license. For more information about licensing, see the Commvault Licensing Program Guide.
  • Install the Exchange package and add the agent on the client.
  • To enable End-User Delete with the Web Console:
  • Make sure that the MediaAgent is a high-performance computer that can be scaled up if necessary.
  • Make sure that the MediaAgent is the only Commvault component running on the MediaAgent computer.
  • To enable End-User Delete with the ContentStore Email Viewer, install and configure Outlook Add-In with ContentStore Email Viewer.
  • Optional: Enable source pruning to prevent creating orphaned stubs (that is, a stub with no corresponding backed up message).


Last modified: 4/12/2018 9:04:09 PM