Microsoft Outlook Requirements for the Exchange Mailbox Agent for On-Premises Exchange Servers

Applies to: User Mailbox

Microsoft Outlook 64-bit installation, 2010, or 2013.

Caution: Microsoft Outlook 2016 is not supported.


  • You must install Microsoft Outlook on the access node. The Microsoft Outlook license is not required.
  • Use only the traditional Windows Installer-based (MSI) method to install Microsoft Office. Other methods, such as Click-to-Run, are not supported.
  • Make sure that NTLM authentication in enabled.
  • If you use Exchange 2016 or Exchange 2013, you must install Microsoft Outlook 2013 SP1 or later service packs.
  • Microsoft Outlook 2016 is supported for restore to PST and MSG options only.

Last modified: 2/7/2019 4:00:34 AM