Configurations for the Exchange Mailbox Agent ContentStore Mailbox

The process of configuring SMTP journaling is done using both the Commvault software and the Exchange server.

Steps in the Commvault Software

  1. Install the Exchange package and configure the Exchange Mailbox Agent.
  2. Configure the ContentStore Mail Server (SMTP).
  3. Create the Exchange journal and retention policies.
  4. Create a ContentStore Mailbox subclient.
  5. Add a mailbox to the subclient and perform any other required configurations on the subclient.

Steps on the Exchange Server

  1. Create a remote domain.
  2. Create a mail contact.
  3. Create a Send connector.
  4. Create journal rules.

Supported Exchange Servers

  • Exchange 2007 or later (on-premises)
  • Office 365 with Exchange

Connecting a Remote PowerShell Session to Office 365 with Exchange

For some tasks related to Office 365 with Exchange, you must use Windows PowerShell to create a remote PowerShell session to Office 365 with Exchange. For more information about how to create the session, see the Microsoft TechNet article "Connect to Exchange Online PowerShell", https://technet.microsoft.com/library/jj984289(v=exchg.160).aspx.

Important: Before you perform any tasks that use the remote PowerShell session, you must run the following cmdlet:


You only need to run this cmdlet once. If you run it again later, you will receive an error.

For more information, see the Microsoft TechNet article "Enable-OrganizationCustomization", https://technet.microsoft.com/en-us/library/jj200665(v=exchg.160).aspx.

Before You Begin

Make sure that the SSL certificate is ready to be installed on the ContentStore Mail Server (SMTP). Use a digital certificate signed by the Certificate Authority (CA), and not a self-signed certificate. Make sure that SSL port 25 is open on the ContentStore Mail Server (SMTP) access nodes. The certificate must be deployed on the access node where the Exchange package is installed.

Last modified: 2/26/2019 4:51:31 PM