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Configuring the Collection of Mailbox Delegates

Before your end users can view delegated mailboxes in the Web Console, you must configure OnePass for Exchange Mailbox (Classic) on an access node, and then add the following additional settings to the access node to enable the collection of delegates:

  • bArcMonitorNoJobActivityCheck: This additional setting enables delegate collection.
  • nEnableFolderLevelDelegateCollection: By default, only mailbox-level and Active Directory group delegates are collected. This additional setting enables the collection of folder-level delegates.

For information about configuring the ContentStore Email Viewer settings, see ContentStore Email Viewer (end-user documentation).

For information about viewing delegated mailboxes in the Web Console, see Viewing Mail Messages in Delegated Mailboxes in the Web Console.

Before You Begin

Procedure

  1. On the access node, configure OnePass for Exchange Mailbox (Classic).

    The access node must use the same Exchange servers that you used for the Exchange Mailbox client.

  2. At the client level, add the bArcMonitorNoJobActivityCheck additional setting as shown in the following table.

    For instructions about adding the additional setting from the CommCell Console, see Adding or Modifying Additional Settings from the CommCell Console.

    Property

    Value

    Name

    bArcMonitorNoJobActivityCheck

    Category

    iDataAgent

    Type

    Integer

    Value

    1

  3. At the client level, add the nEnableFolderLevelDelegateCollection additional setting as shown in the following table.

    Property

    Value

    Name

    nEnableFolderLevelDelegateCollection

    Category

    iDataAgent

    Type

    Integer

    Value

    1

  4. Restart the services on the client computer.

    End users can view delegated mailboxes in the Web Console.

Last modified: 3/6/2019 3:28:17 PM