Google Mail (Gmail) and Google Drive - System Requirements

The following requirements are for the physical client where Cloud Apps package is installed:

Operating System

Windows Server 2019

Microsoft Windows Server 2019 Editions*

Windows Server 2016

Microsoft Windows Server 2016 Editions*

Windows Server 2012

Microsoft Windows Server 2012 Editions*

Microsoft Windows Server 2012 R2 Editions*

Windows Server 2008

Microsoft Windows Server 2008 R2 Editions*

Microsoft Windows Server 2008 x64 Editions*

*Core Editions not supported

Hard Drive

1 GB of minimum disk space is required for installing the software.

256 MB of free disk space is required for job result directory.

256 MB of free disk space is required for log directory.

Note: Allot an appropriate amount of temporary space in the Job Results folder to accommodate staging of backup files during a backup operation.


All Windows-compatible processors supported


The File System Agent is installed automatically during the installation of this software component (if it is not installed already). To review the system requirements of the File System Agent, see System Requirements - Microsoft Windows File System Agent.

.NET Framework

.NET Framework 4.5 is automatically installed. Note that .NET Framework 4.5 can co-exist with other versions of this software.

Microsoft Visual C++

Starting in Service Pack 17, Microsoft Visual C++ Redistributable 2017 (vcredist2017.exe) is automatically installed. If a computer does not have the latest Windows updates, the installation of Microsoft Visual C++ Redistributable 2017 will fail in installing Universal C Runtime.

The following Windows updates must be installed to prevent the installation failure:





Updates are not required on latest Windows operating system versions, such as Microsoft Windows 10 and Microsoft Windows Server 2016, as these versions come with the Universal C Runtime already installed.


Third-party maintenance (minor) releases or feature releases that are supported by the Commvault software may not be listed in our System Requirements. When possible, Commvault provides information on any known issues related to these minor releases or feature releases. In some cases, these minor releases or feature releases affect how the Commvault software works. Commvault software may experience changes in functionality as the result of the third-party minor release or feature releases. These changes are beyond the control of Commvault. Platforms that are supported in the current version of Commvault software may not be supported in earlier versions of the software. Contact your software provider to ensure that third-party minor releases or feature releases are compatible with the Commvault software.

Additional considerations regarding minimum requirements and End-of-Life policies from third-party vendors also apply.

Last modified: 9/17/2019 6:32:58 AM