System Requirements for Compliance Search

Verify that your environment meets the system requirements.

Operating Systems

Use the latest version of the operating system software in the Operating System list. Commvault software fully supports the latest version of an operating system until the vendor ends support. Newer versions of Commvault software might not install on operating systems for which vendor support has ended. For information about the Microsoft support lifecycle, go to the Microsoft Support website, Microsoft Support Lifecycle. For support lifecycle information for other operating systems, contact the appropriate software vendor.

You can use the following editions of Windows Server with Compliance Search:

  • Microsoft Windows Server 2019 Editions
  • Microsoft Windows Server 2016 Editions
  • Microsoft Windows Server 2012 Editions


All Windows-compatible processors are supported.

Web Server for Compliance Search

In order to provide reliable performance, a dedicated Web Server is recommended for Compliance Search users.

The operating system locale of the Web Server must be set to English (United States). If you change the system locale, you must restart the Web Servercomputer.

The Web Server used for Compliance Search must meet the following requirements:

System Components


Operating System

See System Requirements - Web Server


All Windows-compatible processors are supported.



Available local hard disk space

  • 20 GB for the installation directory
  • 1 TB of 10K SCSI disk for the Index Server Index directory

Supported Web Browsers

  • Apple Safari (versions that are not older than a year)
  • Google Chrome (versions that are not older than a year)
  • Mozilla Firefox (versions that are not older than a year)
  • Microsoft Edge
  • Microsoft Internet Explorer (IE) version 11


The File System Agent is installed automatically during the installation of this software component, if it is not installed already. To review the system requirements for the File System Agent, see System Requirements:Microsoft Windows File System Agent.

Note: To successfully restore NAS data and Domino emails on the web, install a 32-bit File System proxy instance on a 64-bit machine.

Apache Tomcat Server

The Apache Tomcat Server is automatically installed during installation of this software if it is not already installed.

Note: Manually upgrading the Apache Tomcat Server is not supported. We always update the Tomcat server with the latest security updates, so that the components using the Tomcat server are free from any vulnerabilities reported by the open source community.


Third-party maintenance (minor) releases or feature releases that are supported by the Commvault software may not be listed in our System Requirements. When possible, Commvault provides information on any known issues related to these minor releases or feature releases. In some cases, these minor releases or feature releases affect how the Commvault software works. Commvault software may experience changes in functionality as the result of the third-party minor release or feature releases. These changes are beyond the control of Commvault. Platforms that are supported in the current version of Commvault software may not be supported in earlier versions of the software. Contact your software provider to ensure that third-party minor releases or feature releases are compatible with the Commvault software.

Additional considerations regarding minimum requirements and End-of-Life policies from third-party vendors also apply.

Last modified: 12/7/2020 10:04:13 AM