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Platforms

The following table lists the platforms supported for IntelliSnap backup. The latest updates should be installed on all the platforms.

Note: IntelliSnap with Veritas Volume Manager requires ALUA compliant LUNs (primary and secondary). For non-compliant ALUA LUNs, a workaround is explained in this Symantec KB article TECH1856668 (SF 6.0 NETAPP ASL/APM dropped support for A/P mode and support only ALUA mode).

Operating System

Cluster Support

File Systems

Databases

Applications

Windows 2012

Windows 2016

Windows 2019

MSCS

NTFS

Clustered shared volumes (CSV) are supported for IntelliSnap backup, but will be mounted as regular volumes during the mount operation.

VSS Hardware Provider is a requirement to perform IntelliSnap backup on CSVs.

The revert operation on CSVs is not supported.

To perform a revert operation on non-CSVs volumes on cluster disks, see the troubleshooting section of the Microsoft SQL Server agent, Revert failure occurs for cluster restore.

SQL 2005 and later (Database Engine Only)

Exchange 2007, and Exchange 2010 and later (including DAG environments)

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c (ASM databases not supported)

DB2 version 9 and later

Sybase Version 15.0.x and later

Windows 2012 and 2016: SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g (R1, R2 or higher)

Windows 2012 and 2016: SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

 

PostgreSQL and PPAS version 9.2 and later

MySQL 5.1.x, 5.5.x, 5.6.x and 5.7.x

MariaDB 5.5.x, 10.0.x, 10.1.x, 10.2.x and 10.3.x

Windows 2012 R2

 

 

MongoDB version 4.0.4

 

vCenter Server (VMware vCenter Server Appliance, VMware ESX or ESXi)

 

iSCSI, FC, NFS, and VSAN datastores

vCenter Server 4.1 and later, 5.0.x, 5.1.x, 5.5, 5.5.1, 5.5.2, 5.5.3, 6.0, 6.0.1, 6.0.2, 6.0.3, 6.5, 6.7

 

AIX 7.2

(LPARS supported, WPAR and Virtual SCSI devices not supported)

 

JFS, JFS2, VxFS, VxCFS, IBM General Parallel File System (GPFS)* 3.5.0.7 and later

Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

AIX 6.1, 7.1 (LPARS supported, WPAR and Virtual SCSI devices not supported)

Veritas Cluster

PowerHA for AIX (formerly HACMP)

  • PowerHA on AIX 7.1 computers requires:
    • AIX 7.1 TL 03 SP1 (or higher)
    • PowerHA 7.1.2 SP4 (or higher)
  • PowerHA on AIX 6.1 computers requires:
    • AIX 6.1 TL 09 SP3 (or higher)
    • PowerHA 6.1.0 SP13 (or higher)

JFS, JFS2, VxFS, VxCFS, IBM General Parallel File System (GPFS)* 3.5.0.7 and later

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

HP-UX 11 v2/v3 (Itanium)

Service Guard

Veritas Cluster

HFS, VxFS, VxCFS

Oracle 10g R2, Oracle 11g R1 & R2

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

Oracle Enterprise Linux 5.x, 6.x and 7.x**

 

ext2, ext3, ext4, NFS, reiserfs, VxFS, VxCFS, OCFS2

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

 

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

CentOS Linux 4.x

Linux Cluster

ext2, ext3, ext4, reiserfs, OCFS2, XFS (5.x only), GFS2 (5.x only)

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

CentOS Linux 5.x

Linux Cluster

ext2, ext3, ext4, reiserfs, OCFS2, XFS (5.x only), GFS2 (5.x only)

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

 

ext3, ext4, NFS, xfs

PostgreSQL and PPAS version 9.2 and later

MySQL 5.1.x, 5.5.x, 5.6.x and 5.7.x

MariaDB 5.5.x, 10.0.x, 10.1.x, 10.2.x and 10.3.x

 

CentOS Linux 6.x

Linux Cluster

ext2, ext3, ext4, reiserfs, OCFS2, XFS, GFS2

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

 

ext3, ext4, NFS

PostgreSQL and PPAS version 9.2 and later

MySQL 5.1.x, 5.5.x, 5.6.x, 5.7.x and 8.0.x

MariaDB 5.5.x, 10.0.x, 10.1.x, 10.2.x and 10.3.x

 

CentOS Linux 6.2

 

ext3, ext4, NFS

MongoDB version 3.4.16, 4.0.4, and 4.0.5

 

CentOS Linux 7.x**

Linux Cluster

ext2, ext3, ext4, reiserfs, OCFS2, XFS, GFS2

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

 

ext3, ext4, NFS, xfs

MySQL 5.1.x, 5.5.x, 5.6.x, 5.7.x and 8.0.x

MariaDB 5.5.x, 10.0.x, 10.1.x, 10.2.x and 10.3.x

MongoDB version 3.4.16, 4.0.4, and 4.0.5

 

Red Hat Linux 4.x

Linux Cluster

Veritas Cluster

ext2, ext3, ext4, reiserfs, VxFS, OCFS2, VxCFS, IBM General Parallel File System (GPFS)* 3.5.0.7 and later, XFS (5.x only), GFS2 (5.x only)

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

Red Hat Linux 5.x

Linux Cluster

Veritas Cluster

ext2, ext3, ext4, reiserfs, VxFS, OCFS2, VxCFS, IBM General Parallel File System (GPFS)* 3.5.0.7 and later, XFS (5.x only), GFS2 (5.x only)

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

 

ext3, ext4, NFS, xfs

PostgreSQL and PPAS version 9.2 and later

MySQL 5.1.x, 5.5.x, 5.6.x and 5.7.x

MariaDB 5.5.x, 10.0.x, 10.1.x, 10.2.x and 10.3.x

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

Red Hat Linux 6.x

Linux Cluster

Veritas Cluster

ext2, ext3, ext4, reiserfs, VxFS, VxCFS, OCFS2, IBM General Parallel File System (GPFS)* 3.5.0.7 and later, XFS, GFS2

Oracle 10g R2, Oracle 11g R1 & R2; Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

SAP HANA SPS9/SPS10/SPS11/SPS12

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

 

ext3, ext4, NFS, xfs

PostgreSQL and PPAS version 9.2 and later

MySQL 5.1.x, 5.5.x, 5.6.x, 5.7.x and 8.0.x

MariaDB 5.5.x, 10.0.x, 10.1.x, 10.2.x and 10.3.x

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

Red Hat Linux 6.2

 

ext3, ext4, NFS

MongoDB version 3.4.16, 4.0.4, and 4.0.5

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

Red Hat Linux 7.x**

Linux Cluster

Veritas Cluster

ext2, ext3, ext4, reiserfs, VxFS, VxCFS, OCFS2, IBM General Parallel File System (GPFS)* 3.5.0.7 and later, XFS, GFS2

Oracle 10g R2, Oracle 11g R1 & R2; Oracle 12c

DB2 version 9 and later on Intel and Power PC (Little Endian)

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

SAP HANA 2.0 SPS01 or later on Intel and Power PC (Little Endian)

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

 

ext3, ext4, NFS, xfs

PostgreSQL and PPAS version 9.2 and later

MySQL 5.1.x, 5.5.x, 5.6.x, 5.7.x and 8.0.x

MariaDB 5.5.x, 10.0.x, 10.1.x, 10.2.x and 10.3.x

MongoDB version 3.4.16, 4.0.4, and 4.0.5

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

Solaris 10 SPARC (Solaris Zones Supported)

Sun Cluster

Veritas Cluster

UFS, VxFS, VxCFS, ZFS 5 with zpool version 33

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

Solaris 11 SPARC (Solaris Zones Supported)

Sun Cluster

Veritas Cluster

UFS, VxFS, VxCFS, ZFS 5 with zpool version 33

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

Solaris 11 Express

 

NFS, UFS, ZFS 5 with zpool version 33

 

 

Solaris 11 x64

 

NFS, UFS, VxFS, VxCFS, ZFS 5 with zpool version 33

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

Oracle RAC version 10g R2 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

Solaris 11.2***

 

NFS, UFS, ZFS 5 with zpool version 35

 

 

SuSE Linux Enterprise Server 10.2

Veritas Cluster

ext2, ext3, ext4, reiserfs, VxFS, VxCFS, IBM General Parallel File System (GPFS)* 3.5.0.7 and later

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

SuSE Linux 10.x with glibc 2.4.x

 

ext3, NFS

MySQL 5.1.x, 5.5.x, 5.6.x and 5.7.x

MariaDB 5.5.x, 10.0.x, 10.1.x, 10.2.x and 10.3.x

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

SuSE Linux Enterprise Server 11

Linux Cluster

Veritas Cluster

ext2, ext3, ext4, reiserfs, VxFS, VxCFS, XFS, IBM General Parallel File System (GPFS)* 3.5.0.7 and later

Oracle 10g R2, Oracle 11g R1 & R2, Oracle 12c

DB2 version 9 and later

Oracle RAC version 10g R2 and later

DB2 DPF version 9 and later

SAP HANA 1.0 SPS9/SPS10/SPS11/SPS12 on Intel and IBM Power PC

Sybase Version 15.0.x and later

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

SuSE Linux 11.x with glibc 2.9.x and later

 

ext3, NFS, XFS

MySQL 5.1.x, 5.5.x, 5.6.x and 5.7.x

MariaDB 5.5.x, 10.0.x, 10.1.x, 10.2.x and 10.3.x

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

SuSe Linux 11.4

 

ext3, NFS

SAP HANA 1.0 SPS9/SPS10/SPS11/SPS12 on Intel and IBM Power PC

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

SuSE Linux 12.0

 

ext3, NFS, XFS

MySQL 5.1.x, 5.5.x, 5.6.x. 5.7.x and 8.0.x

MariaDB 5.5.x, 10.0.x, 10.1.x, 10.2.x and 10.3.x

DB2 version 9 and later on Intel and Power PC (Little Endian)

SAP HANA 2.0 SPS01 or later on Intel and Power PC (Little Endian)

SAP HANA 1.0 SPS9/SPS10/SPS11/SPS12 on Intel and IBM Power PC

MongoDB version 3.4.16, 4.0.4, and 4.0.5

SAP BR*Tools 7.20(40), 7.4(14) for Oracle 12c (V12.1.0.2), 11g(R1, R2 or higher)

SAP Brtools 7.0 & 7.1 on Oracle 10g R2, Oracle 11g R1 & R2

 

Ubuntu x64 14.x and later

 

iSCSI, FC, ext3, ext4, NFS

MySQL version 5.1.x, 5.5.x, 5.6.x and 8.0.x

MariaDB 5.5.x, 10.0.x, 10.1.x, 10.2.x and 10.3.x

MongoDB version 3.4.16, 4.0.4, and 4.0.5

 

Ubuntu x64 16.x

 

ext3, ext4, NFS

MySQL version 5.1.x, 5.5.x, 5.6.x and 8.0.x

MariaDB 5.5.x, 10.0.x, 10.1.x, 10.2.x and 10.3.x

MongoDB version 3.4.16, 4.0.4, and 4.0.5

 

  • *All disks should support snap and must be available on the client computer where the IntelliSnap job initiates.
  • Mount, backup copy, and backup operations are supported using proxy GPFS cluster only; this is due to GPFS's limitation which does not allow NSD clone mount on the same GPFS cluster.
  • Set the path to the GPFS binaries in the PATH environment variable for the root user. You can either modify the root user's .profile file and add the following line, or execute the command every time before you start the Commvault services.

    export PATH=$PATH:/usr/lpp/mmfs/bin

  • If you want to use a Logical Domain (LDOM) with the IntelliSnap feature, the disk that is presented to the LDOM cannot be in a ZFS ZPool on the LDOM host.
  • ** To enable Red Hat, CentOS 7.x, and SuSE 12.x support:

    1. Disable and stop the lvm2-lvmetad service with the following commands:

    systemctl disable lvm2-lvmetad

    systemctl disable lvm2-lvmetad.socket

    systemctl stop lvm2-lvmetad

    systemctl stop lvm2-lvmetad.socket

    systemctl mask lvm2-lvmetad.socket

    2. Disable lvmetad in to the LVM config file, with the following command:

    edit /etc/lvm/lvm.conf to include use_lvmetad = 0

  • *** For IntelliSnap operations:
    • Solaris 11.2 supports zpool 35 only.
    • For Solaris zoned systems, if you want to run snapshot backup operations for raw devices on non-global client computers, then map both the character device and the block device to the local zone client computer.
      If your Solaris release is 11.1 or earlier, first, run the zonecfg command on the global zone computer, and then reboot the local zone computer. The zonecfg settings take effect only after the local zone computer rebooted.
      If your Solaris release is 11.2 or more recent, first, on the global zone computer, map the block device and its corresponding character device to the local zone computer.
    • Configure a proxy computer.
    • The proxy computer must have the same operating system and the same zpool version of the source computer.
    • A zpool of the same name must not exist on the proxy computer.
    • Run restore operations from the proxy computer.
    • Revert operations are not supported.
  • For Linux operating systems, IntelliSnap for UNIX is supported on x86, x64 or compatible processors.

Note that this list does not provide a comprehensive list of supported platforms for each agent. See System Requirements for information on the platforms supported by the individual Agents.

Last modified: 9/11/2019 7:17:41 PM