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How can I control the data that appears in Metrics Reports on the Web Console?

You can control the data that appears in Metrics Reports by selecting which data collection scripts run on the CommServe computers. Use an Exclude file to specify the data collection scripts that should not run. All other scripts run automatically.

To ensure that a script runs, even if it is accidentally added to the Exclude file, we recommend that you add it to the Include file. When both the Include and Exclude files are used, the Include file takes precedence. That is, if a script appears on both the Exclude and Include files, the script will run.

New scripts are not automatically added to either list. You must manually add them to the appropriate list.

Excluding Data Collection Scripts

  1. On each CommServe computer where data is collected for reports, under <Software>\Reports\CommservSurvey, create a text file named PrivateMetricsExclude.txt.
  2. In PrivateMetricsExclude.txt, type the name of each data collection script that you want to exclude. Each data collection script should appear on a single line.

    For example:

    CommservSurveyQuery_1.sql

    CommservSurveyQuery_3.sql

    CommservSurveyQuery_4.sql

    CommservSurveyQuery_5.sql

    CommservSurveyQuery_8.sql

    Save and close PrivateMetricsExclude.txt.

Including Data Collection Scripts

  1. On each CommServe computer where data is collected for reports, under <Software>\Reports\CommservSurvey, create a text file named PrivateMetricsInclude.txt.
  2. In PrivateMetricsInclude.txt, type the name of each data collection script that you want to use. Each data collection script should appear on a single line.

    For example:

    CommservSurveyQuery_3.sql

    CommservSurveyQuery_4.sql

    CommservSurveyQuery_5.sql

  3. Save and close PrivateMetricsInclude.txt.

Last modified: 9/16/2020 6:52:17 PM