Loading...

How can I control the data that appears in reports?

You can control the data that appears in reports by selecting which data collection scripts run on the CommServe computers. Use either an Include file or an Exclude file to specify the data collection scripts that you want to use. We recommend that you use only one file. When both the Include and Exclude files are used, the Exclude file takes precedence, and the Include file is ignored.

Include Data Collection Scripts

The Include file contains only the data collection scripts that you want to run. New scripts are not automatically added to this file. If you want to include newly created scripts, you must manually add them to the Include file.

  1. On each CommServe computer where data is collected for reports, under <Software>\Reports\CommservSurvey, create a text file named PublicMetricsInclude.txt.
  2. In PublicMetricsInclude.txt, type the name of each data collection script that you want to use. Each data collection script should appear on a single line.

    For example:

    CommservSurveyQuery_1.sql

    CommservSurveyQuery_3.sql

    CommservSurveyQuery_4.sql

    CommservSurveyQuery_5.sql

    CommservSurveyQuery_8.sql

  3. Save and close PublicMetricsInclude.txt.

Exclude Data Collection Scripts

The Exclude file contains only the data collection scripts that you do not want to run. New scripts are not automatically added to this list. If you want to exclude newly created scripts, you must manually add them to the Exclude list.

  1. On each CommServe computer where data is collected for reports, under <Software>\Reports\CommservSurvey, create a text file named PublicMetricsExclude.txt.
  2. In PublicMetricsExclude.txt, type the name of each data collection script that you want to exclude. Each data collection script should appear on a single line.

    For example:

    CommservSurveyQuery_3.sql

    CommservSurveyQuery_4.sql

    CommservSurveyQuery_5.sql

  3. Save and close PublicMetricsExclude.txt.

Last modified: 9/16/2020 6:52:21 PM