Retrieving Disaster Recovery (DR) Backups From Tape or Disk Storage Using Media Explorer

Media Explorer enables you to recover the Disaster Recovery (DR) data from tape or disk storage if the latest export copy of the DR backup metadata is not accessible from the export location.


Supported Recovery

DR backups  (which secures all data protection related metadata) performed on any supported tape or disk media

Unsupported Recovery

All agent backup


  1. Download the Media Explorer tool. For more information on downloading the tool, see Downloading Media Explorer.
  2. Catalog the media containing the latest DR Backups. For more information on cataloging media, see Cataloging the Media Using Media Explorer.

    Note: A copy of the latest full and the latest differential DR backup is needed to build the standby CommServe host.

  3. If the data was stored on disk volumes using a Unix or Linux MediaAgent, the bMERestoreAsFS additional setting must be configured. For more information on configuring this additional setting, see Restoring Data Written by Linux/Unix MediaAgent Using Media Explorer.

    Skip this step if the data was stored on disk volumes using a Windows MediaAgent

  4. Recover the CommServe database files using Media Explorer. For more information on recovering the database files, see Recovering the CommServe Database Files Using Media Explorer.


The database files are now available for recovery.

What To Do Next

Restore the CommServe database on the new CommServe host using the CommServe Recovery Assistant tool. For more information on restoring the CommServe database, see Recovering the CommServe Database Using the Recovery Assistant Tool.

Last modified: 6/8/2020 11:06:29 AM