Adding an Index Server to Your CommCell Environment

The Index Server is a logical CommCell entity that uses Index Store clients to support different Commvault products and features. The indexing data for the configured Index Server roles is stored on the Index Store client.

Before You Begin

Gather the following information that you need to perform the procedure:

  • Index Store client: The client that you add as a node on the Index Server must have the Index Store package installed. An Index Store client can only be added to one Index Server.
  • Index directory: If you want to use a directory path other than the default path (software_installation_directory\AnalyticsIndex), the path must exist on the Index Store client and must meet the following requirements:
    • The location must be a local, non-root directory.
    • The location must be empty.
    • The path name must not contain any of the following characters: ~!@#$%^&*()_+|}{“?><,/.’;[]=-`
  • Index Server roles: You must select one or more roles to support the product or feature you want to use. For more information, see Index Server Roles and Feature Support.
  • Storage policy: To back up the indexing data on the Index Server, you must select a storage policy to use for backup operations.

    Note: Index Server backups and restores are only supported for Index Servers configured for the Exchange Mailbox Agent. For more information, see Back Up and Restore the Exchange Mailbox Agent Index Server.


  1. From the CommCell Browser, go to Client Computer Groups, right-click the Index Servers smart group, and then click New Index Server.

    The Index Server Cloud dialog box appears.

  2. On the General tab, enter the following information:
    • Cloud Name: The name of the Index Server as it should appear in the CommCell Console.
    • Storage Policy (Optional): If you want to back up the indexing data, from the Storage Policy list, select a storage policy.
  3. On the Roles tab, click Add.

    The Select Index Server Role dialog box appears.

  4. In the Exclude list, select one or more roles that you want to configure on the Index Server, and then click Include.

    The selected roles appear in the Include list.

  5. Click OK.
  6. In the Index Server Cloud dialog box, on the Nodes tab, click Add.

    The Select Cloud Nodes dialog box appears. To appear in the Exclude list, the client computer must have the Index Store package installed and cannot be a part of an existing Index Server.

  7. In the Exclude list, select a client, and then click Include.

    The client appears in the Include list.

  8. Click OK.
  9. To update the path to the index directory, edit the node:
    1. Click the node, and then click Edit.

      The Edit Node Configuration dialog box appears.

    2. In the Directory box, browse to the path on the Index Store client where you want to store the indexing data.

      For example, browse to C:\indexServerDir.

  10. Click OK.

    The new Index Server cloud name appears under the Index Server computer group node in the CommCell Browser. To view the Index Server in the CommCell Browser under Client Computers, right-click Client Computers, click Customize View > Show Index Servers.

Last modified: 7/30/2021 5:10:06 PM