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Additional Operations for Sync Folders

Table of Contents

Pausing a Sync Folder

Resynchronizing a Sync Folder

Changing the Sync Configuration of a Participating Computer

Deleting a Sync Folder

Viewing the Synchronization Details of a Participating Computer

Viewing Sync Folders from the Computer Summary Page

Understanding General Sync Folder Details

Adding Sync Filters

Pausing a Sync Folder

You can pause the synchronization process for a Sync Folder. When a Sync Folder is paused, the folder content of each associated computer continues to be backed up, but it is not restored to the corresponding computer. Also, backups start to run based on the default Laptop Backup schedule set by the Administrator, as opposed to the backup schedule for synchronization, which triggers backups more frequently.

Use the following steps to pause a Sync Folder.

  1. From the Web Console, go to My Data.
  2. Click the Sync tab.
  3. Under Sync Folders, set the Actions switch to OFF for the Sync Folder that you want to pause.
  4. Click Yes.

Resynchronizing a Sync Folder

Consider that you have two computers configured to synchronize their files in a Sync Folder. Suddenly, one of the computers does not have all of the files that the other computer has, which means that the files are not getting synchronized properly. You can reset the synchronization between the participating computers by resynchronizing the data on the Sync Folder.

  1. From the Web Console, go to My Data.
  2. Click the Sync tab.
  3. Under Sync Folders, click the <Sync Folder> containing the data that is not getting synchronized.
  4. At the bottom of the page, click Force Sync.
  5. Click Yes to resynchronize the data.

Changing the Sync Configuration of a Participating Computer

You might need to adjust the properties of a Sync Folder by reconfiguring some of its participating computers.

Updating the Sync Mode

You can change the synchronization mode of a computer. This is useful if you decide, for example, that your computer should only receive files from other computers, rather than synchronize files in both directions.

  1. From the Web Console, go to My Data.
  2. Click the Sync tab.
  3. Under Sync Folders, click the <Sync Folder> that you want to configure.
  4. For the computer that you want to update, click More located on the right side.
  5. Select the Sync mode that you want to use:
    • Two-Way Sync

      Use this option to configure the computer with bidirectional synchronization. For example, if a new file is created on this computer, it is pushed to the other computers. In addition, new files that are created on other computers are also pushed to this computer.

    • One-Way Sync to other computers

      Use this option to copy only the files from this computer to the other computers. For example, if a new file is created on this computer, it is pushed to the other computers. However, new files that are created on other computers are not pushed to this computer.

    • One-Way Sync from other computers

      Use this option to copy only the files from other computers to this computer. For example, if files are created on the other computers, they are pushed to this computer. However, files that are created on this computer are not pushed to other computers.

  6. Click Save.

Assigning a Different Computer User

You can change the current user account that is associated with a computer. This change can be performed from the following locations:

From the Sync Folder Page

  1. From the Web Console, go to My Data.
  2. Click the Sync tab.
  3. Under Sync Folders, click the <Sync Folder> that you want to configure.
  4. For the computer that you want to update, click More located on the right side.
  5. Click Assign User, and then specify the user account in the editable box.

    Note: For Macintosh and UNIX computers, selecting the associated user from the list is not supported as part of this feature's Early Release. The user account must be specified in the editable box without the computer name or domain name. For example, you should enter userAccount, and not domainName\userAccount or computerName\userAccount.

  6. Click Save.

From the Computer Summary Page

  1. From the Web Console, go to My Data.
  2. Click the Computers tab.
  3. Under My Computers, click the <Computer Name> that you want to configure.
  4. In the Sync section, click Change Now, and then select from the list of users that appear. You can also specify the user account in the editable box.

    Note: For Macintosh and UNIX computers, selecting the associated user from the list is not supported as part of this feature's Early Release. The user account must be specified in the editable box without the computer name or domain name. For example, you should enter userAccount, and not domainName\userAccount or computerName\userAccount.

Disabling Data Synchronization

Use the following steps to exclude a computer from participating in a Sync Folder.

  1. From the Web Console, go to My Data.
  2. Click the Sync tab.
  3. Under Sync Folders, click the <Sync Folder> that you want to configure.
  4. For the computer that you want to exclude, set the switch to OFF.
  5. Click Save.

Deleting a Sync Folder

When a Sync Folder is deleted, the synchronization between the participating computers stops. However, the data from the folders that were specified for each computer continue to be backed up because they are now part of the computer's backup content.

Use the following steps to delete a Sync folder.

Note that the Documents and Pictures Sync folders cannot be deleted. However, they can be paused If you want to stop the synchronization.

  1. From the Web Console, go to My Data.
  2. Click the Sync tab.
  3. Under Sync Folders, click the <Sync Folder> that you want to delete.
  4. At the bottom of the Sync Folder page, click Delete Folder.
  5. Click Yes to confirm the deletion.

Viewing the Synchronization Details of a Participating Computer

From the Sync Folders table, you can view the synchronization details of each Sync Folder, such as the last synchronization time and current status. You can also see the synchronization details of the computers that are associated with a Sync Folder. This is useful if you want to see the time at which each computer was synchronized.

Use the following steps to view the sync details of each computer that participates in a Sync Folder.

From the Web Console, go to My Data.

  1. Click the Sync tab.
  2. Under Sync Folders, click the <Sync Folder>.

    The synchronization details appear on the Sync Folder page.

Viewing Sync Folders from the Computer Summary Page

Aside from viewing all of the computers participating in a Sync Folder, you can see what Sync folders are associated with a computer.

  1. From the Web Console, go to My Data.
  2. Click the Computers tab.
  3. Under My Computers, click the <Computer Name> that you want to verify.
  4. In the Sync section, all of the Sync Folders that are associated with the computer are listed next to Linked Folders.

Understanding General Sync Folder Details

In the Sync Folder section, you can find details for each Sync Folder configured, such as the participating computers, last synchronization time and the current status.

  • Participating Computers

    Displays the name of the computers that are associated with the Sync Folder.

  • Last Sync Time

    Displays the date and time of the last data synchronization between the participating computers.

  • Sync Status

    Indicates the current synchronization status of the folder.

    • Completed: the last folder synchronization completed successfully.
    • Partially Synced: one of the computers participating in the Sync folder is offline. When a computer is offline, the backup/restore fails to process the computer data.
    • In Progress: the Sync Folder is synchronizing the content. This means that a backup or restore operation is ongoing.
    • Paused: the Sync Folder has been disabled.

Adding Sync Filters

By default, all data in the sync folder path is synchronized across the associated computers. You can define filters to sync specific files based on the file type, modified date, or file size.

Once the filters are defined, only the files matching the filter criteria are synced subsequently. Previously synced contents are not changed.

  1. From the Web Console, go to My Data.
  2. Click the Sync tab.
  3. Under Sync Folders, click the <Sync Folder>.
  4. Click Filters on the top right corner of the page.
  5. On the Sync Filters page, proceed as follows:

    If you want to...

    then

    sync a specific file or file type

    1. Select the File Name checkbox.
    2. Enter the file name in the given text box. Example:  list.doc.

      To filter file types, enter the file type extension using wildcards. Example:  *.doc, *.pdf

    3. Click Done.

    sync files modified before a specific time range

    1. Select the Modified checkbox.
    2. Enter the time value in the given text box and select the corresponding time range from the drop-down box.

      You can select the time range based on days, weeks, months, and years. Example: Select days ago to sync files modified before 'n' number of days.

    3. Click Done.

    sync files of specific size range

    1. Select the File Size checkbox.
    2. Enter the size value 'n' in the given text box and select the size comparison factor and unit from the corresponding drop-down boxes.

      Example: Select greater than and KB to sync files with size greater than 'n ' KB.

    3. Click Done.

 

Last modified: 9/6/2018 8:01:40 PM