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General Tab Options in the Cloud Metrics Reporting Dialog Box

Use this dialog box to enable or disable Metrics Reporting and some other related options.

CommCell Diagnostics and Usage: When selected, enables the collection of data for Metrics Reporting. To disable data collection, clear this option.

  • Health Check: When selected, enables data collection for the creation of the Health report. To disable data collection for the Health report, clear this option.
  • Activity: When selected, enables data collection for the creation of the Activity report. To disable data collection for the Activity report, clear this option.
  • Upgrade Readiness: When selected, enables data collection for the creation of the Preupgrade Readiness Report. To disable data collection for the Preupgrade Readiness report, clear this option.
  • Proactive Support: When selected, allows our Enterprise Support Team to collect log files and other information from your CommCell computer to help you troubleshoot problems. To disable the Proactive Support feature, clear this option.
    • Cloud Assist: When selected, enables a setup script that creates and configures the user group that is used to send out alerts for Proactive Support workflows.

Upload Now: Allows you to immediately send current data collection results to the Metrics Reporting Server.

Last modified: 9/22/2020 2:08:11 PM