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Overview of Two-Factor Authentication

Passwords alone might not provide enough security to protect your CommCell environment from unauthorized access. You can add an extra level of security to the CommCell login requirements with Two-Factor Authentication.

How Does It Work?

When Two-Factor Authentication is activated, users must provide a 6-digit PIN (Personal Identification Number) along with their passwords in order to access the CommCell.

Users can obtain a PIN by any of the following methods:

  • Email

    The CommCell sends a one-time PIN to users every time they log on to the CommCell. These PINs are valid for 30 minutes.

  • Mobile Apps

    The mobile apps generate PINs. These PINs are valid for 30 seconds. After 30 seconds, the apps generate a new PIN. For information on mobile apps, see PIN Generating Mobile Apps.

  • Desktop Application

    The desktop application generates PINs. These PINs are valid for 30 seconds. After 30 seconds, the application generates a new PIN. For information on setting up the desktop application, see CommVault Token Desktop.

Why Should I Use It?

Two-Factor Authentication strengthens the security of your CommCell account. A dynamic PIN in conjunction with your regular password makes your account password very difficult to guess.

Two-Factor Authentication prevents an unauthorized person from accessing applications such as:

  • Command Center
  • CommCell Console
  • Web Console
  • Command Line
  • Mobile Applications such as CommVault Edge and Commvault NOW

Get Started

If you are an administrator, to get started with Two-Factor Authentication, see the instructions under Administrator.

If you are an end user, to get started with Two-Factor Authentication, see Acquiring a PIN.

Last modified: 12/28/2018 4:00:45 PM