Enabling Two-Factor Authentication at the CommCell Level in the CommCell Console (Administrator)

Applies To: CommCell Console

You can enable Two-Factor Authentication at the CommCell level. If you are a service provider for a multi-tenant CommCell environment, enabling Two-Factor Authentication at the CommCell level includes all the companies (organizations) in your environment.


  1. From the CommCell Console ribbon, on the Home tab, click Control Panel.
  2. Under CommCell, click System.
  3. In the System dialog box, on the Security tab, select the Enable Two Factor Authentication check box.

    Note: If you configured the CommCell to allow domain users to log on using Single Sign On (SSO), then Two-Factor Authentication will not take effect on the domain users. We recommend you disable SSO for the respective domain controller.

  4. Click OK.
  5. Restart the Commvault services using the following steps:
    1. On the CommServe computer, click the Start button on the Windows task bar and then click All Programs.
    2. Navigate to Commvault and click Process Manager.
    3. In the Process Manager dialog box, right-click the All Services node and then click Restart.

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Last modified: 7/8/2020 8:59:38 AM