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Scalability Factors

Commvault can handle up to 20,000 servers or 50,000 laptops in a single CommCell environment. By default, the software supports 5,000 servers or laptops out of the box. The actual number of servers and laptops might vary based on:

  • Hardware Specifications of your CommCell environment
  • Operational parameters in the CommServe, such as:
    • Number of jobs running in a 24-hour period
    • Number of jobs completed in a single attempt
    • Type of jobs
    • Geographical client locations (LAN versus WAN)

We recommend that you regularly check the health and activities of your CommCell environment to prevent it from reaching the built-in scalability limits. You can do this by enabling data collection on the CommCell and requesting diagnostic reports as described in Configuring Cloud Metrics Reporting.

When the CommServe database approaches the built-in scalability limits (at 90% a warning is issued to the Administrators), you must contact your Account team to evaluate the health of your environment. They will advise you whether you need to create a new CommCell or if the scalability limits can be increased.

Adding More Clients to your CommCell Environment

By default, Commvault supports 5,000 servers or laptops out of the box. If you need more than 5,000 clients, contact your software provider to request an increase.

When a request is made, the software provider will ask you to provide diagnostic reports to analyze your environment. Field Engineers will also be sent to test your CommCell environment on-site and determine if the scalability limits can be increased.

After the request is approved, an increase of 1,000 clients will be configured for your environment. The number of clients is increased by 1,000 per request to ensure that the CommCell performance is not compromised.

Last modified: 10/3/2018 6:55:45 PM