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Mass Distributing the Laptop Package

Table of Contents

Installation Using User Account or Authorization Code

Installation Using a Plan Name

You can mass distribute and install the laptop package using a third-party software, such as Microsoft System Center Configuration Manager (SCCM) or Jamf software.

Note: If you enabled shared laptop mode on your CommCell, mass distributing the laptop package will automatically activate the end-users when they log on to the laptop for the first time. Also, the software creates a pseudoclient for each activated user in the CommCell.

Installation Using User Account or Authorization Code

If you created an installation user and entered those credentials to create the package, those credentials will be used to install the software.

Note: When you install with either an excluded installation user or an authorization code, the Edge Monitor on the client will query the AD server from the client and give the current logged on user's logon name and email to the CommServe database.

If the logged on user is associated with a plan in the Command Center, then during activation, the associated plan is assigned to the laptop.

If the logged on user is not associated to any plan, then the default plan is assigned to the laptop.

Before You Begin

If you want to install the package by using an authorization code, activate the authorization code in the Command Center:

Procedure

Configure the third-party software to run the following command from the folder containing the laptop package contents.

  • Windows

    Windows packages use a self-extracting executable that can be launched using a deployment tool with command line. The package must be pushed to the machine locally before running the command line. Running the package remotely over the network is not supported.

    Win32_Client.exe /silent /install /silent /authcode authcode

    WinX64_Client.exe /silent /install /silent /authcode authcode

    Where authcode is the authorization code. The authorization code is required if the package does not contain user credentials for an installation user.

  • Macintosh Operating System (macOS)

    Silent macOS packages use the macOS pkg framework. These can be directly placed into the Jamf Casper software to run anytime. The package does not take arguments on command line, so you need to create a text file with the arguments, on the local macOS computer.

    On the local macOS computer, create an "install.ini" file in the global application support directory:

    • Path to the ini file: /Library/Application Support/Commvault/install.ini
    • Parameter inside the ini file: AUTH_CODE="######"

    After creating the text file, you can push the macOS.pkg package to the client.

    sudo installer -pkg path_to_pkg -target /

  • UNIX Operating System

    For silent install on a UNIX machine, use the following:

    ./silent_install –authcode authcode

    Where authcode is the authorization code. The authorization code is required if the package does not contain user credentials for an installation user.

  • For interactive or semi-silent install on a UNIX machine, use the following:

    ./cvpkgadd –authcode authcode

    Where authcode is the authorization code. The authorization code is required if the package does not contain user credentials for an installation user.

For a list of installer error codes, see Installer Error Codes.

Result

The laptop is auto-activated and the logged on user is assigned as the owner of the laptop.

Installation Using a Plan Name

When you mass distribute and install the laptop package, you can specify the plan name that you want to assign to the laptops.

During activation, the laptop is automatically assigned to the specified plan, but the logged in user account is not assigned as the client owner for the laptop, automatically.

Procedure

Configure the third-party software to run the following command from the folder containing the laptop package contents.

  • Windows

    Windows packages using a self extracting executable which can be launched using a deployment tool with command line. The package must be pushed to the machine locally before running the command line. Running the package remotely over the network is not supported.

    WinX64_Client.exe /silent /install /silent /authcode authcode /plan planname

    Where authcode is the authorization code which is required if you did not enter the installation user's credentials when the package was created.

    To obtain the authorization code, go to Command Center Companies > Company name > General or Administration > General.

  • Macintosh Operating System (macOS)

    Silent macOS packages are built using the macOS pkg framework. These can be directly placed into the Jamf Casper software to run anytime. The package does not take arguments on command line, so you need to create a text file with the arguments, on the local macOS computer.

    On the local macOS computer, create an "install.ini" file in the global application support directory.

    Path to the ini file: /Library/Application Support/Commvault/install.ini

    Parameter inside the ini file:

    AUTH_CODE="######"

    PLAN_NAME="Plan name"

    After creating the text file, you can push the macOS.pkg package to the client.

    sudo installer -pkg <path_to_pkg> -target /

Result

The laptop is auto-activated, but the logged in user account is not assigned as the owner of the laptop, automatically. To set the client owner assignment, see User Permissions and Administration for Laptop Backups.

Last modified: 1/10/2020 9:21:14 PM