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Installing Server Package on a SQL AlwaysOn High Availability Cluster Environment

Applies to: CommServe Server, Metrics Reporting, Web Server, Workflow Engine— if these packages are installed on the CommServe computer.

You can install a server package, such as the CommServe server package, in a SQL AlwaysOn High Availability environment by using the package that was created from the Download Manager application.

Note:

You can perform a manual failover on a SQL AlwaysOn Availability group by using Microsoft SQL Server Management Studio. For more information, see Perform a planned manual failover of a SQL AlwaysOn High Availability group.

Before You Begin

Procedure

The following instructions describe the steps to install server packages in a cluster environment.

Step 1: Install the Server Package on the Active Node

  1. Log on to the active physical node of the cluster as the domain administrator of the cluster group (also called failover cluster group).
  2. Run Setup.exe from the installation package.

    The installation wizard opens.

  3. On the welcome page, select the I Agree check box and then click Next.
  4. On the Choose the Installation Type page, click Install packages on this computer and click Next.
  5. On the Select Packages page, select one or more of the following server packages, and then click Next:
    • CommServe
    • Metrics Reporting
    • Web Server
    • Workflow Engine
  6. On the Cluster Setup Install Option page, click on AlwaysOn High Availability, and then click Next.
  7. Enter the SQL Server ‘sa’ user password provided during Step 12(b) in Preinstallation of Microsoft SQL Server Software On a Non-Cluster Environment, and then click Next.
  8. On the Availability Group Properties page, specify the following details:
    1. In the Availability Group Name box, enter a name for the new availability group.

      The name must be 128 characters or fewer characters.

    2. In the Listener DNS Name box, enter a name for the listener DNS for the availability group. This name identifies the failover cluster on the network.
    3. In the IPv4 Address box, enter a dedicated IPv4 address for SQL Always group.

      Note: Enter a dedicated IPv4 address thatis not used by any other resource.

    4. In the Subnet Mask box, enter the subnet mask for the IPv4 address.
    5. In the Cluster Disk Resources section, specify the shared disks to be included in the SQL Server cluster group.
    6. Click Next.
  9. O the Installation Path, Job Results Path, and Index cache path pages, follow the instructions in the installation wizard.
  10. On the SQL Service Log on Account page, enter the user name and password of the domain administrator that is associated with the cluster group, and then click Next.
  11. For the CommServe Database Installation Path, Disaster Recovery Path, Web Cache Path, and MongoDB Database Path pages, follow the instructions in the installation wizard.
  12. To use an existing CommServe database, on the Database Install Option page, complete the following steps:
    1. Click Use Existing Database, and then select the CommServe check box.

      Note: If you are installing other server packages with the CommServe software, such as the Web Server, and you want to use an existing database, select the check box that corresponds to the database.

    2. Continue to follow the instructions in the installation wizard.

Step 2: Install the Server Package on the Passive Nodes

Repeat the following steps on each of the passive nodes where you want to install the server packages.

  1. Log on to the passive node as the domain administrator of the cluster group (also called failover cluster group).
  2. Run Setup.exe from the installation package.

    The installation wizard opens.

  3. On the welcome page, select the I Agree check box, and then click Next.
  4. On the Choose the Installation Type page, click Install packages on this computer, and then click Next.
  5. On the Select Packages page, select the server packages that you installed on the active node, and then click Next.
  6. On the Cluster Setup Install Option page, click on on AlwaysOn High Availability, and then click Next.
  7. Enter the SQL Server ‘sa’ user password provided during Step 12(b) in Preinstallation of Microsoft SQL Server Software On a Non-Cluster Environment, and then click Next.
  8. On the AlwaysOn Availability Group Selection page, select the availability group that you created on the active node to add this passive node to it, and then click Next.
  9. On the SQL Service Log on Account page, enter the user name and password of the domain administrator that is associated with the cluster group, and then click Next.
  10. Continue to follow the instructions in the installation wizard.

What to Do Next

If you installed the CommServe software, review the tasks that you must perform after the installation in Postinstallation Tasks for the CommServe.

Last modified: 4/23/2019 3:21:00 PM